Smart Playlist Behaving Strangely

Question

Smart Playlist Behaving Strangely

I have two Smart Playlists that are behaving in strange ways. I use iTunes Match, and the smart playlists show up on my iphone and my ipad. They play fine on my ipad, but on my iphone, when I tap on a song in either of those playlists to play it, the Music app displays 2-4 album art covers in quick succession and nothing plays. The playlists have around 28 songs in them.

All the other playlists, both Smart and others, play fine.

I have tried turning iTunes Match off on the iphone, syncing, then rebooting the iphone, and then turning iTunes Match back on. That didn't work.

I also tried taking the Smart Playlists, and creating regular playlists with the same songs, but they also behave in this strange fashion.

As I said, the same playlists work normal on the ipad.

Any suggestions?

thanks

Posted on Jun 18, 2013 8:37 AM

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Answer 1

Jun 18, 2013 10:58 AM in response to William Damon

When you disable iTunes Match, you also need to open the Music app and let the content clear out, then re-enable the service. This method will likely clear up this glitch.

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Answer 2

Jun 18, 2013 11:21 AM in response to Michael Allbritton

Thanks but that had no effect at all. The glitch remains after quitting the Music app, reopening it with iTunes Match off, and then reenabling iTunes match.

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Answer 3

Jun 21, 2013 7:35 AM in response to William Damon

Give this a try.

Disable iTM, open Music and let the content clear out, then do a hard rest on your iPhone by holding down the Power and Home buttons until the Apple logo shows up. Then renable iTM. Post back and let us know how it went.

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Answer 4

Jun 21, 2013 8:38 AM in response to Michael Allbritton

Thanks. I solved the problem by a different method.

First, I disabled iTunes Match.

Then, I went to Settings, General, Usage, then Music, and then Edit.

Tapped the Minus symbol next to All Music which brought up a Delete button for All Music.

I tapped the Delete Button and it deleted all music from the device.

I then went back in and reenabled iTunes Match. At that point everything synced as it should and the playlists all work normally.

Apparently the Music Files on the device must have gotten corrupted somehow. Deleting them all and then re-enabling iTunes Match solved the problem. Just disabling and reenabling iTunes Match, without deleting all the music files, didn't work.

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Answer 5

Jun 21, 2013 11:03 AM in response to William Damon

Good. Glad you got it sorted out.

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