Aliyahloveda
Level 1 (0 points)

Q: Where are my individual playlists

Since installing the latest upgrade, I cannot find my indiviuual playlists. All of my apps are missing with the exception of the latest one I downloaded. All of my music has to be downloaded from the cloud. The tutorials don't answer these questions for me. Please help! thanks

Posted on Jun 18, 2013 10:34 AM

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Aliyahloveda

Q: Where are my individual playlists

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  • by Allen A,

    Allen A Allen A Jun 20, 2013 11:22 AM in response to Aliyahloveda
    Community Specialists
    Jun 20, 2013 11:22 AM in response to Aliyahloveda

    Hello Aliyahloveda,

     

     

    Fortunately enough, we have steps that should help return your media to iTunes.

     

    Symptoms

    After upgrading iTunes, if your music, videos and other content do not show up in iTunes, follow these steps to bring back your missing content:

    Resolution

    1. Quit iTunes.
    2. Download and install the latest version of iTunes.
    3. Use the Finder (Mac) or Windows Explorer (Windows) to go to the iTunes folder that contains the iTunes library files:

      Mac OS X
      /Users/username/Music/iTunes/

      Microsoft Windows Windows XP and Windows 2000
      \Documents and Settings\username\My Documents\My Music\iTunes\

      Microsoft Windows Windows Vista and Windows 7
      \Users\username\Music\iTunes\
    4. Drag the iTunes Library file from the above location to the Desktop.
    5. Open the Previous iTunes Libraries folder in the iTunes folder.
    6. Locate the file named iTunes Library YYYY-MM-DD where YYYY-MM-DD is the date you upgraded iTunes (Year-Month-Day).
    7. Drag this file to the iTunes folder (the enclosing folder).
    8. Rename this file to iTunes Library.
    9. Open iTunes.

    You should now see your missing content in iTunes.

     

    No content shows up in iTunes after updating

    http://support.apple.com/kb/TS1967

     

     

     

    Cheers,

    Allen

  • by Vickielkh,

    Vickielkh Vickielkh Aug 11, 2013 9:33 AM in response to Allen A
    Level 1 (0 points)
    Aug 11, 2013 9:33 AM in response to Allen A

    There is no Previous itunes Libraries folder in the itunes folder.  Now what?