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what happened to my playlists? I just loaded version 11.0.4.4 and all my playlists and songs uploaded from CDs to iTunes disapeared!!!!

what happened to my playlists? I just loaded version 11.0.4.4 and all my playlists and songs uploaded from CDs to iTunes disapeared!!!!

Dell Latitude E6500, Windows 7

Posted on Jun 18, 2013 11:03 AM

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Question marked as Top-ranking reply

Posted on Jun 18, 2013 11:20 AM

Empty/corrupt library after upgrade/crash

Hopefully it's not been too long since you last upgraded iTunes, in fact if you get an empty/incomplete library immediately after upgrading then with the following steps you shouldn't lose a thing or need to do any further housekeeping. Note that in iTunes 11 an "empty" library may show your past purchases with links to stream or download them.


In the Previous iTunes Libraries folder should be a number of dated iTunes Library files. Take the most recent of these and copy it into the iTunes folder. Rename iTunes Library as iTunes Library (Corrupt) and then rename the restored file as iTunes Library.itl. Start iTunes. Should all be good, bar any recent additions to or deletions from your library.


User uploaded file


Alternatively, depending on exactly when and why the library went missing, there may be a more recent .tmp file in the main iTunes folder that can be renamed as iTunes Library.itl to restore the library to a recent state.


See iTunes Folder Watch for a tool to catch up with any changes since the backup file was created.


When you get it all working make a backup!


Should you be in the unfortunate position where you are no longer able to access your original library, or a backup of it, then see Recover your iTunes library from your iPod or iOS device.


tt2

112 replies

Mar 12, 2015 5:57 AM in response to Nastbrute

While this gives you a library with all of your media in it, you have lost ratings, play counts, playlists, date added details, etc., and if you have any Apple devices you may get an erase and sync warning when you try to update them. The solution presented in Troubleshooting issues with iTunes for Windows updates avoids all of these side effects.


tt2

Apr 27, 2015 8:15 AM in response to turingtest2

Any advice?


After loading itunes on my macbook and selecting the Podcast tab, nothing loads. I am presented with a blank page under the area for the tabs: Home, Music, Movies, TV Shows, etc. Also, I am able to search for individual podcasts that I know exist, since the search bar is above the aforementioned tabs, which produces results, however no episodes appear under the podcast description. The rows and column titles (Name, Time, Released, Description, etc) appear but the rows and columns do not populate with episode data.


User uploaded file



User uploaded file


I am having the same issue with the App Store tab. This is all very strange considering that I am not having these issues with the tabs for Home, Music, Movies, TV Shows, Books, and ITunes U.


Any help with this issue would be greatly appreciated!

Apr 27, 2015 11:35 AM in response to turingtest2

Thanks for replying!


The Library button takes me to my personal songs and such. In other words, the songs I have loaded into itunes. At one time I was able to look at Podcasts in the iTunes Store but for some reason, I am no longer able to do that. If I click on the Books button, for example, I get the following:


User uploaded file


I can even search for individual books using the Search Store function. Unfortunately, the Podcast button will not produce similar results as you saw on the screenshots in my previous post.


I can search for a podcast and even click on the desired result however, no podcast episodes will actually populate. As you can see below, there are 301 total items (Total: 301 Items) but none are actually showing.


User uploaded file

what happened to my playlists? I just loaded version 11.0.4.4 and all my playlists and songs uploaded from CDs to iTunes disapeared!!!!

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