Q: I upgraded iTunes to 11.0.4.4

I upgraded iTunes to the 11.0.4.4 version and since that moment, I cannot open it ... it keeps telling me that "iTunes stopped working" when I just click on the icon to open it. I went to the Control Panel and repair it is still the same, what can I do??? I cannot use my iTunes now!!!!!

iTunes

Posted on Jun 18, 2013 10:47 AM

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Q: I upgraded iTunes to 11.0.4.4

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by matt00,

matt00 Jun 20, 2013 11:27 AM in response to dania.maciel
Level 5 (4,015 points)

Jun 20, 2013 11:27 AM in response to dania.maciel

Hello dania.maciel,

Thanks for the question, that definitely sounds frustrating.

I have included two resources relating to your issue below, based on your operating system, I would recommend following the steps:

iTunes for Windows Vista or Windows 7: Troubleshooting unexpected quits, freezes, or launch issues
http://support.apple.com/kb/TS1717

iTunes for Windows XP: Troubleshooting unexpected quits, freezes, or launch issues
http://support.apple.com/kb/TS1421

Thanks,

Matt M.
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by onemeanduc,

onemeanduc Jul 9, 2013 6:21 PM in response to matt00
Level 1 (0 points)

Jul 9, 2013 6:21 PM in response to matt00

Hi Matt, I have the same issues here...please help. I downloaded itunes 11.0.4.4 windown xp version and it's not responding. Downgrade to a 10.7 version with an error can't read library itl. Delelte library itl and copy previous itl and it's still not working. Delete whole itune music folder and start fresh and facing the same error as before...
What shoud I do now? Please advice... thanks
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by SWRusk,

SWRusk Jul 23, 2013 5:54 PM in response to matt00
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Jul 23, 2013 5:54 PM in response to matt00

Matt,11.0.4.4 is causing problems for a great many people here. Is Apple working on a fix. The Version has problems!

When will Apple be able to help?

Steve
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Q: I upgraded iTunes to 11.0.4.4

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by matt00,

by onemeanduc,

by SWRusk,

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