HT203206: Fix unexpected quits or launch issues in iTunes for Windows

Learn about Fix unexpected quits or launch issues in iTunes for Windows

taazhaynes

Level 1 (0 points)

Q: why does the "end user license agreement" come up everytime I open itunes.

this issue has just started recently. it never happened before.

Windows 7, just started having this problem.

Posted on Jun 18, 2013 12:04 PM

I have this question too

Q: why does the "end user license agreement" come up everytime I open itunes.

All replies

Helpful answers

by turingtest2,

turingtest2 Jun 18, 2013 12:49 PM in response to taazhaynes
Level 10 (88,143 points)

Apple TV

Jun 18, 2013 12:49 PM in response to taazhaynes

This is sometimes caused by a problem with the iTunesPrefs.xml file, normally found at C:\Users\<User>\AppData\Local\Apple Computer\iTunes\iTunesPrefs.xml. Try dragging this to the desktop and trying again. Alternatively the problem may be that you have McAfee AV and it is causing the problem. See Why does iTunes delete my itunesprefs.xml? for details.

tt2
Reply options

Link to this post