Albert48
Level 1 (0 points)

Q: Can I change mi Macbook pro 2012 to a new one, because my fan died during an update?

Well the other day I was using my Macbook Pro 2012 (not the retina) and I made an update soy leave my Mac during the update because I went downstairs for dinner, but when I went to se my Mac it make a strange sound on the fan, so I scared a lot and I download a program to see how my fan was doing and it sayed "0 rpm". My fan died during the update.

So my question is, Can I change my Mac to another one?

Posted on Jun 18, 2013 1:20 PM

by mende1,Solvedanswer
mende1 mende1
Level 10 (93,329 points)
Desktops
A:

Welcome to Apple Support Communities

 

First, make a SMC reset > http://support.apple.com/kb/HT3964

 

If it doesn't work, the fan is defective. If you take the MacBook Pro to an Apple Store, Apple will try to repair the defective part, so you shouldn't need a new MacBook. However, if your MacBook Pro doesn't work correctly after replacing fans, Apple might give you a new Mac

Posted on Jun 18, 2013 1:22 PM

Close
Albert48

Q: Can I change mi Macbook pro 2012 to a new one, because my fan died during an update?

  • All replies
  • Helpful answers

  • by mende1,Solvedanswer

    mende1 mende1 Jun 18, 2013 1:22 PM in response to Albert48
    Level 10 (93,329 points)
    Desktops
    Jun 18, 2013 1:22 PM in response to Albert48

    Welcome to Apple Support Communities

     

    First, make a SMC reset > http://support.apple.com/kb/HT3964

     

    If it doesn't work, the fan is defective. If you take the MacBook Pro to an Apple Store, Apple will try to repair the defective part, so you shouldn't need a new MacBook. However, if your MacBook Pro doesn't work correctly after replacing fans, Apple might give you a new Mac

  • by Grant Bennet-Alder,

    Grant Bennet-Alder Grant Bennet-Alder Jun 18, 2013 1:44 PM in response to Albert48
    Level 9 (61,390 points)
    Desktops
    Jun 18, 2013 1:44 PM in response to Albert48

    Apple promises to repair or replace, at its discetion (not yours) parts found to be defective due to defects in materials or workmanship. Fan replacement is a common repair, and does not generally warrant computer replacement.

     

    If it defies MULTIPLE repair attempts, they may decide to replace it, but that is still their decision to make in most cases.