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brookefrompetaluma

Q: Cancel iCloud on device I no longer have

I need to cancel my iCloud service on a phone I no longer have

iPhone 4

Posted on Jun 18, 2013 1:14 PM

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Q: Cancel iCloud on device I no longer have

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  • by pvonk,

    pvonk pvonk Jun 18, 2013 1:51 PM in response to brookefrompetaluma
    Level 6 (13,739 points)
    Jun 18, 2013 1:51 PM in response to brookefrompetaluma

    Unfortunately, you need to go to settings>icloud, scroll to bottom of screen and tap the Delete button - this has to be done on the device itself.

     

    If you no longer have it, was it stolen?  (If you have Find My iPHone service turned on for that device, using a computer browser, go to  icloud.com and the Find My iPhone page and set it to be wiped.)

     

    Was it given away or sold?  Hopefully you cleared the device, wiped all data from it before getting rid of it.  If so, then it will not be connected to icloud.

     

    If somehow the device cannot be reconfigured and it was not disconnected from icloud - and now you want to prevent the new owner from accessing your account, then change the account's ID password:

     

    Try the following link to reset your password.

     

    https://iforgot.apple.com