Water Damage Or Product Defect?

It doesn’t matter who made the faulty sensors the fact is Apple says sensors can be triggered by humidity,getting hot or cold too fast and if triggered doesn’t mean the phone came into contact with liquid and if triggered they will not honor warranty.

I know it didn’t get wet and what’s stated above is directly what Apple repair said.

It’s obvoius they’re still not honoring warranty.

This is exactly what Apple repair said,

Many things can cause senor to test positive for getting wet even though liquid wasn’t spilled on it.Heat,cold,etc...

We have had customers have them turn color from working in basements but we still can’t do any repair.We are so sorry,but we’ll repair it for more than a new phone costs.

After talking to 2 managers and getting same answers,it can turn colors without getting liquid spilled on it,

I knew I was wasting my time and getting what I call scammed.

That’s not even mentioned in warranty and is what I call dishonest.

They admit it can turn without a liquid spill then say warranty is void,is simply dishonest.

They settled that lawsuit because 3M, who made the water instrusion indicators, admitted they were faulty. And it was a settlement, not a court sentence. Apple has always denied warranty coverage if there is evidence of water damage. That has applied to every iPhone ever sold, and is still true today with the iPhone 7 and 8. Water damage voids your warranty. So does accidental damage.

A warranty is not some blanket insurance to cover anything and everything that may happen with someones device.

Apple lied to me also saying my phone got wet and I know it didn’t.

They got sued for 54 millio because of false positives and odds are it’ll happen again.

Called customer service after sending in iPhone under warranty and they said sensors can turn from high humidity but then that’s considered a liquid spill.

Anotherwords they won’t honor warranty.

They said it can give false positives by humidity but still wouldn’t honor warranty.I knew then warranty wouldn’t be honored.

It doesn’t matter who made the sensors to detect liquid Apple still neglected to honor warranty when they knew sensor was giving false readings.

If I would have known I never would given Apple a thought.Being forced by law to address warranty isn’t the type of company I’ll be doing any more business with.Then still only partial refunds so consumers still get stuck with a unfulfilled warranty.

The lawsuit was filed back in 2010 (settled in 2013) and only applied to the original iPhone and early iPod Touches. They changed the sensors after that to make sure the problem would not continue, so it was fixed by the time the iPhone 3G came out. And the lawsuit never even mentions humidity. 3M admitted that heat could alter the sensors to show positive, not related to moisture at all.

If you don't like Apple, or their policies or their products you're free to buy whatever you want from whomever you want. i don't even understand why you felt compelled to post at all in a nearly 4 year old thread in a purely user supported technical support community?

You cannot rule out sweat setting off the LCI in the headphone jack or dock connector but if it is the LCI inside the phone itself then thats when concern of significant water getting in the phone would usually cause this.

I couldnt say that it could because i personally havnt had it happen to me myself. All i can say is that i have had my phone in my pocket while at the gym sweating refusely and it hasnt set any LCI off. In terms of humidity i also live in a humid country and as always none of my LCI's have been set off. I'm not saying this is the case and others havnt had the LCI set off for these reasons i can only comment on what i know of personal experience as in the end i am an Apple user such as yourself. If you want a definite answer you will need to contact AppleCare or see someone at an Apple Retail Store to give you more information about this.

iPhone and iPod: Liquid damage is not covered by warranty

An LCI will be activated when it comes in direct contact with water or a liquid containing water. The indicator's color is normally white or silver, but when it has come in contact with water or a liquid containing water, it will turn fully red. An LCI is designed not to be triggered by humidity and temperature changes that are within the product's environmental requirements described by Apple.

Apple's liquid contact indicators are faulty. I was just forced to pay for a false positive reading. Beware. Apple is behaving like a "bad guy" bully corporation in this, stonewalling, and continuing to pretend they are not aware of the problem. Shame on Apple.

Here's a quarter... go call a lawyer...