Can't see why I'm getting a bill for SMS messages

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Level 1

1 points

Can't see why I'm getting a bill for SMS messages

Hi All

I am trying to find an answer to this and I'm hoping you might be able to help.

I have an iPhone 5 on a contract with a UK carrier ( O2 ). I often travel to the Middle East so to avoid horrendous call and data charges, I turn off cellular services and just to make sure I turn off the 'Send as SMS' option too. I would assume that this restricts me to Wi-Fi use only, which is what I want.

However my latest bill shows over $50 work of SMS charges for 'non-EU roaming' and I'm stumped as to why that might be.

Can anyone shed any light, please ?

iPhone 5, iOS 6.1.4

Posted on Jun 18, 2013 9:35 PM

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Answer 1

sberman

Level 10

263,751 points

Jun 18, 2013 9:38 PM in response to WiltsFox

I would think O2 could help you. You might be able to see your itemized bill online, or contact them and ask.

Contact a mobile carrier

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Answer 2

WiltsFox Author

Level 1

1 points

Jun 18, 2013 9:47 PM in response to sberman

I have checked my bill online. There are 61 instances of SMS Message Centre and that's all it says.

I have tried O2 and they weren't much help other than ( from my point of view at least ) implying that I might have only just changed the phone settings to block SMS over cellular.

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Answer 3

Chris CA

Level 10

82,434 points

Jun 18, 2013 9:49 PM in response to WiltsFox

Send as SMS only applies to iMessages (sent over wifi or cell data). You can see this option disppears if you trun off iMessage.

Regular SMS (sent to non-iMessage users) can still be sent. If you send a message in the Messages app and it is green, it is SMS and you will be charge for SMS text message.

I turn off cellular services

Settings > General > Cellular - Cellular data does not turn off all cell use. It turns off the cell data path.

SMS does not use cell data. It uses SMS/text data.

iMessages use cell data, as does web & email.

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Answer 4

WiltsFox Author

Level 1

1 points

Jun 18, 2013 10:07 PM in response to Chris CA

Thanks. At least that's cleared it up.

What's App only from now on 😉

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