Skip navigation

I think my phone is hacked

5726 Views 18 Replies Latest reply: Jun 24, 2013 1:58 AM by Aok2112 RSS
1 2 Previous Next
Aok2112 Calculating status...
Currently Being Moderated
Jun 18, 2013 10:07 PM

Someone tried to access my online account the first day I got my phones. The carrier texted me. I rcvd snail mail that they tried to access it again and were given a temp password. I have blocked all access to my online account- I can't even access it.  My phone is now burning hot, and under Diagnostics and usage, the dates are out of order and they look suspicious- I see words like  apple user ID, daemon,etc.

Please help! My ex keeps getting in all my info, accounts, emails.. I'm tired of it.

Here is part of a report:



     Name                    <UUID>                       rpages       recent_max       [reason]          (state)


        installd <117f65beb8cb38da8e0844256c65e402>          310              310         [vm]         (daemon) (idle)

       accountsd <e6ceba0e6e053a3ea02d0a916903cff8>          382              382         [vm]         (daemon) (idle)

softwareupdatese <e691b2b13ba2312fa8aab199b7343846>          446              446         [vm]         (daemon) (idle)

             lsd <566268cf717b335e98ddba10ca9315ab>          310              310         [vm]         (daemon) (idle)

        BlueTool <c7e035cd853e3196b1d7643d97324e87>          195              195         [vm]         (daemon) (idle)

    itunesstored <44d1bc6b3088390bb5c58d052a71f8f2>          772             

iPhone 4S, iOS 6.1.4
  • ios decipher Level 4 Level 4 (2,595 points)
    Currently Being Moderated
    Jun 18, 2013 10:18 PM (in response to Aok2112)

    I dont believe you could have your phone hacked unless you have it jailbroken. Also if these are coming from an email that is signed into on your phone best option is to change your email password.

  • ios decipher Level 4 Level 4 (2,595 points)
    Currently Being Moderated
    Jun 18, 2013 10:55 PM (in response to Aok2112)

    Where is this showing?

  • diesel vdub Level 7 Level 7 (20,675 points)
    Currently Being Moderated
    Jun 19, 2013 3:41 AM (in response to Aok2112)

    Whether or not you use Wi-Fi has nothing to do with the device detecting hotspots. Is Wi-Fi turned on?


    Why are you so paranoid? What do you have to hide?


    If you are getting texts or believe you are being tracked/stalked contact law enforcement and your carrier. This is not an Apple or iOS issue.


    Your device has not been hacked, this is simply not possible unless your device has been jailbroken.


    Most likely your children or friends are simply playing a prank on you because they know how paranoid you are.

  • diesel vdub Level 7 Level 7 (20,675 points)
    Currently Being Moderated
    Jun 19, 2013 10:29 AM (in response to Aok2112)

    My mistake, I implied you were paranoid, after your response I see the more appropriate description is "mentally disturbed".

  • killhippie Level 3 Level 3 (580 points)
    Currently Being Moderated
    Jun 19, 2013 1:53 PM (in response to Aok2112)

    There are loads of process going on in the background of the iPhone, with logging on your see them and they are perfectly normal. As to the Hotspot hack you need a awful lot of computing power, and four top of the range graphics cards which also utilise the CPU's on them to offload work from the main processor, so its not easy unless you have a very big computer on you. Your phone is not hacked, its reporting logs for the operating sytem thats all. All iPhones with logging on show similar things in Diagnostics. Dont worry its normal. Turn logging off you dont need it on and its upsetting you which is obviously not good. Your account and your phone are two very different things. Nothing is wrong nothing is hacked.

  • ios decipher Level 4 Level 4 (2,595 points)
    Currently Being Moderated
    Jun 19, 2013 7:42 PM (in response to Aok2112)

    It is definitely possible for someone to hack your account but in terms of the iPhone itself the only way someone would have access to it is from an apple id or the account used for iCloud itself or if it is jailbroken. This would control some of the data stored on your iPhone and possible purchases made on the apple id account aswel.


    Best option would be to change passwords for any account as for the phone itself you say its the diagnostics, more than likely this is the diagnostics you agree to send apple either through settings or when going through set up assistant, as killhippie informed you turn logging off and the data should not show on the phone.


    And in terms of your voicemail password im not sure about the country you're in but here the voicemail pasword is set by your carrier not by the iPhone and if you would like it changed you need to contact your carrier. Here a restore to factory settings does not reset any password apart from a restrictions passcode or lockscreen passcode set on the phones settings.

  • killhippie Level 3 Level 3 (580 points)
    Currently Being Moderated
    Jun 20, 2013 12:49 AM (in response to Aok2112)

    Ping used to be part of iTunes on the iPhone,  so it was not hacked, you could turn Ping it off in the restriction settings it was a failed attempt really at a social network for itunes. Later versions of iOS do not have it. As to why your phone is getting hot it sounds like a process in the phone is running constantly. This can happen, also in use with certain apps the iphone becomes hot from usage. Try holding the power and home button till the Apple logo appears and wait for the phone to restart. I make sure I have no running apps before doing this. As mentioned above your voicemail default password is controlled by your cellular provider, its nothing to do with the iPhone so change that yourself. All voicemail comes with a default password from the networks that's why they suggest to change it asap.  If the phone continues to run hot with no apps on, its probably worth taking in and getting it looked at.


    As I mentioned before its very hard to hack a non jail broken iPhone, the hack you read about takes a lot of computing power and since you dont use the phone as a wifi hotspot (this is not the same as using wifi normally) you would have no issue, and the hack you read about is not likely to be one to worry about anyway. If you use the wifi hotspot feature ever then use your own pass code and all is well and you would be safe, the default one is the one that they cracked and other phones can suffer this issue too, but this does take a lot of effort to do. Whoever told you ping was a hack was mistaken. I hope that helps.

1 2 Previous Next


More Like This

  • Retrieving data ...

Bookmarked By (0)


  • This solved my question - 10 points
  • This helped me - 5 points
This site contains user submitted content, comments and opinions and is for informational purposes only. Apple disclaims any and all liability for the acts, omissions and conduct of any third parties in connection with or related to your use of the site. All postings and use of the content on this site are subject to the Apple Support Communities Terms of Use.