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I have a problem with safari that stills blok at the same page and I cannot acces to any menu, I reinstall 6.0.5 version but the problem remains , can you help me please!

Well after this morning safari is block at the same page and I cannot have acces to any menu ? I reinstall safari 6.0.5 but the problem subsits!

can someone help us!

Posted on Jun 19, 2013 6:34 AM

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4 replies

Jun 19, 2013 12:02 PM in response to Ramiro March

Troubleshoot Safari plugins and extensions ...



From your Safari menu bar click Safari > Preferences then select the Security tab.


Deselect: Allow all other plug-ins. Quit and relaunch Safari to test.


If that made a difference, instructions for troubleshooting plugins here.


If it's not a plug-in issue, select the Extensions tab. If there are any extensions installed, turn that OFF, quit and relaunch Safari to test. If that made a difference, uninstall one at a time, quit and relaunch Safari to test.

Jun 19, 2013 4:10 PM in response to Ramiro March

Quit Safari.

Hold the shift key down and relaunch Safari.



Reset Safari.


Launch Safari. Click Safari in the menu bar.

From the drop down select "Reset Safari".


Uncheck the box next to " Remove saved names and passwords".


Click "Reset".



Empty Caches


Safari > Preference > Advanced

Checkmark the box for "Show Develop menu in menu bar".

Develop menu will appear in the Safari menu bar.

Click Develop and select "Empty Caches" from the dropdown.


Turn off Extensions if any, and launch Safari.

Safari > Preferences > Extensions


Delete safari .plist file.


Quit all applications.

Option click the "Go" menu in the Finder menu bar.


Select "Library" from the drop down.


Library > Preferences > com.apple.Safari.plist


Right click it and select "Move To Trash".

Restart the computer/

I have a problem with safari that stills blok at the same page and I cannot acces to any menu, I reinstall 6.0.5 version but the problem remains , can you help me please!

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