10.8.4 update error

Question

Clay Zha Author

Level 1

4 points

10.8.4 update error

My laptop is a early 2008 version Mac BookPro 15" display, below are details of my laptop.

================================

Model Name: MacBook Pro

Model Identifier: MacBookPro4,1

Processor Name: Intel Core 2 Duo

Processor Speed: 2.5 GHz

Number of Processors: 1

Total Number of Cores: 2

L2 Cache: 6 MB

Memory: 2 GB

Bus Speed: 800 MHz

Boot ROM Version: MBP41.00C1.B00

SMC Version (system): 1.27f3

=====================================

The upgrade of 10.8.3 works fine until 10.8.4 upgrade, I've tried all 3 methods mentionerd by others: App Store upgrade, web download Upgrade combo and web download upgrade , all failed with same error:

My laptop can not boot to login screen, after the spinning under Apple logo screen, it turn into 5 country error page and then reboot itself.

I have tried reset SMC and Firmware (by command+option+P+R) and safe mode, only safe mode can work. After I login the system, the refresh frequency of display seems very slow and I've tried to lower the display resolution and reboot again, it does not work as well.

I guess it may related with my graphic card as I 've read some threads talking about support of nVidia Graphic Card, the detailed display information as below:

=========================================

NVIDIA GeForce 8600M GT:

Chipset Model: GeForce 8600M GT

Type: GPU

Bus: PCIe

PCIe Lane Width: x16

VRAM (Total): 256 MB

Vendor: NVIDIA (0x10de)

Device ID: 0x0407

Revision ID: 0x00a1

ROM Revision: 3212

Displays:

Color LCD:

Display Type: LCD

Resolution: 1440 x 900

Pixel Depth: 32-Bit Color (ARGB8888)

Main Display: Yes

Mirror: Off

Online: Yes

Built-In: Yes

==========================================

Any idea to fix this? A bug from 10.8.4 upgrade?

MacBook Pro, OS X Mountain Lion (10.8.4)

Posted on Jun 19, 2013 7:50 AM

Reply

Answer 1

Best reply

Eric Root

Level 10

684,057 points

Jun 19, 2013 12:02 PM in response to Clay Zha

If it works okay in the Safe Mode, possibly you have some 3rd party software installed that is causing the problem during a normal start.

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Answer 2

Clay Zha Author

Level 1

4 points

Jun 19, 2013 6:26 PM in response to Eric Root

Thanks Eric,then how should I identify which 3rd party software caused issue?

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Answer 3

Eric Root

Level 10

684,057 points

Jun 20, 2013 8:44 AM in response to Clay Zha

It is a process of elimination. Uninstall using the developers instructions, test, repeat with another one until the problem is solved. Anti-virus software, MacKeeper, and some other maintenance type applications are common problems.

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Answer 4

Clay Zha Author

Level 1

4 points

Jun 21, 2013 4:27 PM in response to Eric Root

Thanks, let me try.

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Answer 5

Clay Zha Author

Level 1

4 points

Nov 25, 2013 12:54 AM in response to Eric Root

Eric, I tried it with fresh Maverics install without any 3rd party software installed, still same problem. Can boot to safe mode, but normal boot mode will keep reboot. Below is the kerneral panic error information, any recommendations?

Interval Since Last Panic Report: 3361340 sec

Panics Since Last Report: 1

Anonymous UUID: BC0ABE2B-5F0D-82C4-8AF8-1B59FC5C058A

Tue Oct 29 20:34:54 2013

panic(cpu 1 caller 0xffffff7f8a4c7552): NVRM[0/1:0:0]: Read Error 0x00070000: CFG 0x040710de 0x00100402 0x92000000, BAR0 0x92000000 0xffffff804fba8000 0x084700a2, D0, P3/4

Backtrace (CPU 1), Frame : Return Address

0xffffff804fa1a920 : 0xffffff8008422f69

0xffffff804fa1a9a0 : 0xffffff7f8a4c7552

0xffffff804fa1aa60 : 0xffffff7f8a7daaad

0xffffff804fa1aaa0 : 0xffffff7f8a70cd6e

0xffffff804fa1aae0 : 0xffffff7f8a7461dd

0xffffff804fa1abe0 : 0xffffff7f8a55e2a1

0xffffff804fa1abf0 : 0xffffff7f8a78598b

0xffffff804fa1ac50 : 0xffffff7f8a7852d7

0xffffff804fa1ad20 : 0xffffff7f8a4904ab

0xffffff804fa1ad60 : 0xffffff7f8a490691

0xffffff804fa1adb0 : 0xffffff7f8a4a8711

0xffffff804fa1adf0 : 0xffffff7f8a4a58d1

0xffffff804fa1ae20 : 0xffffff7f8a4a5867

0xffffff804fa1aec0 : 0xffffff7f8a4cbcbe

0xffffff804fa1b0c0 : 0xffffff7f8a4ccb7d

0xffffff804fa1b190 : 0xffffff7f8a650d33

0xffffff804fa1b1b0 : 0xffffff7f8a650a81

0xffffff804fa1b510 : 0xffffff7f8a66766d

0xffffff804fa1b580 : 0xffffff7f8a66702d

0xffffff804fa1b660 : 0xffffff7f8a666bbc

0xffffff804fa1b820 : 0xffffff7f8a6656b7

0xffffff804fa1b9b0 : 0xffffff7f8a477aaf

0xffffff804fa1ba30 : 0xffffff7f8a293b35

0xffffff804fa1bb60 : 0xffffff7f8a292b3f

0xffffff804fa1bbd0 : 0xffffff7f8a478b01

0xffffff804fa1bc10 : 0xffffff7f8a1c6550

0xffffff804fa1bca0 : 0xffffff7f8a1be855

0xffffff804fa1bce0 : 0xffffff7f8a47933b

0xffffff804fa1bd30 : 0xffffff80088950e3

0xffffff804fa1bd90 : 0xffffff80088ca6d5

0xffffff804fa1be00 : 0xffffff80084b5b0b

0xffffff804fa1be50 : 0xffffff8008426bb1

0xffffff804fa1be80 : 0xffffff80084139b5

0xffffff804fa1bef0 : 0xffffff800841e003

0xffffff804fa1bf70 : 0xffffff80084c921d

0xffffff804fa1bfb0 : 0xffffff80084f3e26

Kernel Extensions in backtrace:

com.apple.iokit.IOGraphicsFamily(2.3.6)[38E388A5-92D6-3388-B799-F2498E582287]@0 xffffff7f8a1b5000->0xffffff7f8a1ebfff

dependency: com.apple.iokit.IOPCIFamily(2.8)[447B4896-16FF-3616-95A2-1C516B2A1498]@0xffffff 7f88a1a000

com.apple.iokit.IONDRVSupport(2.3.6)[86BA68C6-18DD-30A1-ABF6-54597AD6C277]@0xff ffff7f8a291000->0xffffff7f8a29efff

dependency: com.apple.iokit.IOGraphicsFamily(2.3.6)[38E388A5-92D6-3388-B799-F2498E582287]@0 xffffff7f8a1b5000

dependency: com.apple.iokit.IOPCIFamily(2.8)[447B4896-16FF-3616-95A2-1C516B2A1498]@0xffffff 7f88a1a000

com.apple.nvidia.classic.NVDAResmanTesla(8.1.8)[0A1B6F41-168D-307A-BABD-162F3B3 C2786]@0xffffff7f8a476000->0xffffff7f8a6e4fff

dependency: com.apple.iokit.IOPCIFamily(2.8)[447B4896-16FF-3616-95A2-1C516B2A1498]@0xffffff 7f88a1a000

dependency: com.apple.iokit.IONDRVSupport(2.3.6)[86BA68C6-18DD-30A1-ABF6-54597AD6C277]@0xff ffff7f8a291000

dependency: com.apple.iokit.IOGraphicsFamily(2.3.6)[38E388A5-92D6-3388-B799-F2498E582287]@0 xffffff7f8a1b5000

com.apple.nvidia.classic.NVDANV50HalTesla(8.1.8)[3666E0FC-87C7-3329-BD8C-2F1ADE D100A4]@0xffffff7f8a6e5000->0xffffff7f8a991fff

dependency: com.apple.nvidia.classic.NVDAResmanTesla(8.1.8)[0A1B6F41-168D-307A-BABD-162F3B3 C2786]@0xffffff7f8a476000

dependency: com.apple.iokit.IOPCIFamily(2.8)[447B4896-16FF-3616-95A2-1C516B2A1498]@0xffffff 7f88a1a000

BSD process name corresponding to current thread: WindowServer

Boot args: config="\OS X Install Data\com.apple.Boot" container-dmg=file:///OS%20X%20Install%20Data/InstallESD.dmg root-dmg=file:///BaseSystem.dmg

Mac OS version:

13A603

Kernel version:

Darwin Kernel Version 13.0.0: Thu Sep 19 22:22:27 PDT 2013; root:xnu-2422.1.72~6/RELEASE_X86_64

Kernel UUID: 1D9369E3-D0A5-31B6-8D16-BFFBBB390393

Kernel slide: 0x0000000008200000

Kernel text base: 0xffffff8008400000

System model name: MacBookPro4,1 (Mac-F42C89C8)

System uptime in nanoseconds: 49662106733

last loaded kext at 46971523517: com.apple.driver.AudioAUUC 1.60 (addr 0xffffff7f8a9ee000, size 28672)

loaded kexts:

com.apple.driver.AudioAUUC 1.60

com.apple.driver.AppleHWSensor 1.9.5d0

com.apple.iokit.IOUserEthernet 1.0.0d1

com.apple.driver.AppleUpstreamUserClient 3.5.13

com.apple.driver.AppleHDAHardwareConfigDriver 2.5.2fc2

com.apple.driver.AppleTyMCEDriver 1.0.2d2

com.apple.iokit.IOBluetoothSerialManager 4.2.0f6

com.apple.driver.AppleMuxControl 3.4.12

com.apple.driver.AppleHDA 2.5.2fc2

com.apple.Dont_Steal_Mac_OS_X 7.0.0

com.apple.driver.AppleBacklight 170.3.5

com.apple.driver.AppleSMCPDRC 1.0.0

com.apple.iokit.CSRBluetoothHostControllerUSBTransport 4.2.0f6

com.apple.driver.AppleSMCLMU 2.0.4d1

com.apple.driver.AppleHWAccess 1

com.apple.driver.ACPI_SMC_PlatformPlugin 1.0.0

com.apple.driver.AppleLPC 1.7.0

com.apple.driver.AppleMCCSControl 1.1.12

com.apple.nvidia.NVDAStartup 8.1.8

com.apple.driver.SMCMotionSensor 3.0.4d1

com.apple.nke.webcontentfilter 5

com.apple.driver.AppleUSBTrackpad 240.2

com.apple.driver.AppleUSBTCKeyEventDriver 240.2

com.apple.driver.AppleUSBTCKeyboard 240.2

com.apple.driver.AppleIRController 325.7

com.apple.driver.DiskImages.ReadWriteDiskImage 371.1

com.apple.driver.DiskImages.SparseDiskImage 371.1

com.apple.driver.DiskImages.UDIFDiskImage 371.1

com.apple.driver.DiskImages.FileBackingStore 371.1

com.apple.driver.DiskImages.HTTPBackingStore 371.1

com.apple.driver.DiskImages.RAMBackingStore 371.1

com.apple.driver.CSRHIDTransitionDriver 4.2.0f6

com.apple.driver.AppleFileSystemDriver 3.0.1

com.apple.AppleFSCompression.AppleFSCompressionTypeDataless 1.0.0d1

com.apple.AppleFSCompression.AppleFSCompressionTypeZlib 1.0.0d1

com.apple.BootCache 35

com.apple.iokit.SCSITaskUserClient 3.6.0

com.apple.driver.XsanFilter 404

com.apple.iokit.IOAHCIBlockStorage 2.4.0

com.apple.driver.AppleAHCIPort 2.9.5

com.apple.driver.AppleIntelPIIXATA 2.5.1

com.apple.driver.AppleUSBHub 650.4.4

com.apple.driver.AirPortBrcm43224 700.36.24

com.apple.driver.AppleFWOHCI 4.9.9

com.apple.iokit.AppleYukon2 3.2.3b1

com.apple.driver.AppleUSBEHCI 650.4.1

com.apple.driver.AppleUSBUHCI 650.4.0

com.apple.driver.AppleSmartBatteryManager 161.0.0

com.apple.driver.AppleRTC 2.0

com.apple.driver.AppleHPET 1.8

com.apple.driver.AppleACPIButtons 2.0

com.apple.driver.AppleSMBIOS 2.0

com.apple.driver.AppleACPIEC 2.0

com.apple.driver.AppleAPIC 1.7

com.apple.driver.AppleIntelCPUPowerManagementClient 216.0.0

com.apple.nke.applicationfirewall 153

com.apple.security.quarantine 3

com.apple.driver.AppleIntelCPUPowerManagement 216.0.0

com.apple.iokit.IOSurface 91

com.apple.iokit.IOSerialFamily 10.0.7

com.apple.driver.AppleGraphicsControl 3.4.12

com.apple.nvidia.classic.NVDANV50HalTesla 8.1.8

com.apple.nvidia.classic.NVDAResmanTesla 8.1.8

com.apple.driver.DspFuncLib 2.5.2fc2

com.apple.vecLib.kext 1.0.0

com.apple.iokit.IOAudioFamily 1.9.4fc11

com.apple.kext.OSvKernDSPLib 1.14

com.apple.iokit.IOBluetoothFamily 4.2.0f6

com.apple.driver.AppleBacklightExpert 1.0.4

com.apple.iokit.IONDRVSupport 2.3.6

com.apple.iokit.IOBluetoothHostControllerUSBTransport 4.2.0f6

com.apple.iokit.IOFireWireIP 2.2.5

com.apple.driver.AppleHDAController 2.5.2fc2

com.apple.iokit.IOHDAFamily 2.5.2fc2

com.apple.driver.IOPlatformPluginLegacy 1.0.0

com.apple.driver.AppleSMBusPCI 1.0.12d1

com.apple.driver.IOPlatformPluginFamily 5.5.1d27

com.apple.driver.AppleSMBusController 1.0.11d1

com.apple.iokit.IOGraphicsFamily 2.3.6

com.apple.driver.AppleSMC 3.1.6d1

com.apple.iokit.IOUSBHIDDriver 650.4.4

com.apple.driver.DiskImages.KernelBacked 371.1

com.apple.driver.AppleUSBMergeNub 650.4.0

com.apple.driver.AppleUSBComposite 650.4.0

com.apple.iokit.IOSCSIMultimediaCommandsDevice 3.6.0

com.apple.iokit.IOBDStorageFamily 1.7

com.apple.iokit.IODVDStorageFamily 1.7.1

com.apple.iokit.IOCDStorageFamily 1.7.1

com.apple.iokit.IOATAPIProtocolTransport 3.5.0

com.apple.iokit.IOSCSIArchitectureModelFamily 3.6.0

com.apple.iokit.IOAHCIFamily 2.6.0

com.apple.iokit.IOATAFamily 2.5.2

com.apple.iokit.IOUSBUserClient 650.4.4

com.apple.iokit.IO80211Family 600.34

com.apple.iokit.IOFireWireFamily 4.5.5

com.apple.iokit.IONetworkingFamily 3.2

com.apple.iokit.IOUSBFamily 650.4.4

com.apple.driver.AppleEFINVRAM 2.0

com.apple.driver.AppleEFIRuntime 2.0

com.apple.iokit.IOHIDFamily 2.0.0

com.apple.iokit.IOSMBusFamily 1.1

com.apple.security.sandbox 278.10

com.apple.kext.AppleMatch 1.0.0d1

com.apple.security.TMSafetyNet 7

com.apple.driver.AppleKeyStore 2

com.apple.driver.DiskImages 371.1

com.apple.iokit.IOStorageFamily 1.9

com.apple.iokit.IOReportFamily 21

com.apple.driver.AppleFDEKeyStore 28.30

com.apple.driver.AppleACPIPlatform 2.0

com.apple.iokit.IOPCIFamily 2.8

com.apple.iokit.IOACPIFamily 1.4

com.apple.kec.corecrypto 1.0

com.apple.kec.pthread 1

Model: MacBookPro4,1, BootROM MBP41.00C1.B00, 2 processors, Intel Core 2 Duo, 2.5 GHz, 2 GB, SMC 1.27f3

Graphics: NVIDIA GeForce 8600M GT, GeForce 8600M GT, PCIe, 256 MB

Memory Module: BANK 0/DIMM0, 1 GB, DDR2 SDRAM, 667 MHz, 0x7F7F7F0B00000000, 0x4E5431475436345538484230424E2D334320

Memory Module: BANK 1/DIMM1, 1 GB, DDR2 SDRAM, 667 MHz, 0x7F7F7F0B00000000, 0x4E5431475436345538484230424E2D334320

AirPort: spairport_wireless_card_type_airport_extreme (0x14E4, 0x8C), Broadcom BCM43xx 1.0 (5.10.131.36.16)

Bluetooth: Version 4.1.3f3 11349, 2 service, 11 devices, 0 incoming serial ports

Network Service: Wi-Fi, AirPort, en1

Serial ATA Device: Hitachi HTS542525K9SA00, 250.06 GB

Parallel ATA Device: HL-DT-ST DVDRW GSA-S10N

USB Device: Built-in iSight, apple_vendor_id, 0x8502, 0xfd400000 / 2

USB Device: Bluetooth USB Host Controller, apple_vendor_id, 0x8205, 0x1a100000 / 2

USB Device: Apple Internal Keyboard / Trackpad, apple_vendor_id, 0x021a, 0x5d200000 / 3

USB Device: IR Receiver, apple_vendor_id, 0x8242, 0x5d100000 / 2

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