My macbook was working fine, until a few days ago. It froze so i turned it off and the turned it back on. When i turned it on it took 20 min for it to start up. When it finally started up it would freeze up when i right click on anything mainly the dock. I even did a virus scan and there is no virus.
MacBook Pro, Mac OS X (10.6.8)
I did not pick up on this originally. You said "I even did a virus scan and there is no virus." What AV application are you using? It is not unusual for some of these to cause problems.
Ciao.
If you review discussions on these forums you will find that Norton AV is not well received by experienced members of this community. Macs do not require any AV software. If you really insist having AV, use Sophos or ClamXav which are both free.
Delete the Norton and you may very well find that your issues disappear.
Ciao.
> Delete the Norton and you may very well find that your issues disappear.
What he meant to say was remove Norton using the developer provided uninstaller and instructions. Deleting the app won't fix the problems it often causes.
no. i download nortan after the problem
Still, it's not going to improve your situation.
Download this utility from a frequent contributed, run it and post the results:
Hardware Information:
MacBook Pro (13-inch, Mid 2009)
MacBook Pro - model: MacBookPro5,5
1 2.26 GHz Intel Core 2 Duo CPU: 2 cores
5 GB RAM
Video Information:
NVIDIA GeForce 9400M - VRAM: 256 MB
Startup Items:
ChmodBPF - Path: /Library/StartupItems/ChmodBPF
HP Trap Monitor - Path: /Library/StartupItems/HP Trap Monitor
System Software:
Mac OS X 10.6.8 (10K549) - Uptime: up 0:7:41:45
Disk Information:
ST9160314ASG disk0 : (149.05 GB)
(null) (disk0s1) <not mounted>: 200 MB
Macintosh HD (disk0s2) /: 148.73 GB (21.84 GB free)
MATSHITADVD-R UJ-868
USB Information:
Apple Inc. Built-in iSight
Apple Internal Memory Card Reader
Apple Inc. Apple Internal Keyboard / Trackpad
Apple Computer, Inc. IR Receiver
Apple Inc. BRCM2046 Hub
Apple Inc. Bluetooth USB Host Controller
FireWire Information:
Thunderbolt Information:
Kernel Extensions:
Problem System Launch Daemons:
[failed] com.apple.suhelperd.plist
[not loaded] org.samba.winbindd.plist
Problem System Launch Agents:
[failed] com.apple.Kerberos.renew.plist
Launch Daemons:
[loaded] .SM.gul.com.google.keystone.daemon.plist
[loaded] .SM.gul.com.leapfrog.connect.shell.plist
[loaded] .SM.gul.com.microsoft.office.licensing.helper.plist
[loaded] .SM.gul.com.motorola-mobility.mmcfgd.plist
[loaded] .SM.gul.com.vmware.launchd.vmware.plist
[loaded] com.adobe.fpsaud.plist
[loaded] com.adobe.SwitchBoard.plist
[loaded] com.barebones.authd.plist
[loaded] com.cleverfiles.cfbackd.plist
[loaded] com.google.keystone.daemon.plist
[loaded] com.leapfrog.connect.shell.plist
[loaded] com.microsoft.office.licensing.helper.plist
[loaded] com.motorola-mobility.mmcfgd.plist
[loaded] com.symantec.avscandaemon.plist
[loaded] com.symantec.diskMountNotify.plist
[loaded] com.symantec.MissedTasks.plist
[loaded] com.symantec.navapd.plist
[loaded] com.symantec.navapdaemonsl.plist
[loaded] com.symantec.Sched503-1.plist
[loaded] com.symantec.sharedsettings.plist
[loaded] com.symantec.symdaemon.plist
[loaded] com.symantec.symSchedDaemon.plist
[loaded] com.vmware.launchd.vmware.plist
Launch Agents:
[loaded] .SM.gul.com.google.keystone.agent.plist
[loaded] .SM.gul.com.hp.help.tocgenerator.plist
[loaded] .SM.gul.com.lexmark.bmlaunchd.plist
[loaded] .SM.gul.com.lexmark.bmspecificlaunchd.plist
[loaded] .SM.gul.com.lexmark.lexnetlaunchd.plist
[loaded] .SM.gul.com.lexmark.lxknetlaunchd.plist
[loaded] .SM.gul.com.motorola.motohelper.plist
[loaded] com.google.keystone.agent.plist
[loaded] com.hp.help.tocgenerator.plist
[loaded] com.lexmark.bmlaunchd.plist
[loaded] com.lexmark.bmspecificlaunchd.plist
[loaded] com.lexmark.lexnetlaunchd.plist
[loaded] com.lexmark.lxknetlaunchd.plist
[loaded] com.motorola.motohelper.plist
[loaded] com.symantec.uiagent.application.plist
User Launch Agents:
[loaded] com.macpaw.CleanMyMac.helperTool.plist
[loaded] com.macpaw.CleanMyMac.trashSizeWatcher.plist
[loaded] com.macpaw.CleanMyMac.volumeWatcher.plist
[loaded] com.spotify.webhelper.plist
User Login Items:
Spotify
Popup
HPEventHandler
SymSecondaryLaunch
3rd Party Preference Panes:
DivX
Flash Player
Growl
MacFUSE
Norton\nQuickMenu
Internet Plug-ins:
AdobePDFViewer.plugin
AdobePDFViewerNPAPI.plugin
DirectorShockwave.plugin
DivXBrowserPlugin.plugin
Flash Player.plugin
FlashPlayer-10.6.plugin
googletalkbrowserplugin.plugin
iPhotoPhotocast.plugin
JavaAppletPlugin.plugin
npgtpo3dautoplugin.plugin
o1dbrowserplugin.plugin
OVSHelper.plugin
QuickTime Plugin.plugin
SharePointBrowserPlugin.plugin
Silverlight.plugin
User Internet Plug-ins:
Bad Fonts:
None
Top Processes by CPU:
Top Processes by Memory:
Virtual Memory Statistics
0 B Free RAM
0 B Active RAM
0 B Inactive RAM
0 B Wired RAM
0 B Page-ins
0 B Page-outs
Hopefully somebody a lot smarter about all this will drop by since this isn't my strong suit and I never used Snow Leopard.
First, you should look over this list and make sure there isn't anything there you don't use any more or will probably not use.
And I'll point out some items that have been known to cause issues for other users:
Norton (symantec) of course
CleanMyMac (can do more harm than good)
DivX
MacFUSE
Silverlight
org.samba.winbindd.plist (lots of complaints both here in the Forum and other Google entries)
Items that [failed] to load are sometimes an indicator, but others are just temporarily disabled on purpose.
If you must have VMWare, make sure it's up-to-date and expect it to slow things down when in use.
There are several others that I've never heard of. You seem to have a lot going on here.
Not sure why nothing shows up for the last three catagories. I posted an inquiry to EtreSoft about those.
Check your system.log and see if it contains any runaway failure error entries.
I suggest that you again review the document that I gave the link to in my initial response. Pay particular attention to the Safe Boot and Third party sections.
You also have 'CleanMyMac' installed which is another unnecessary problem maker. You may find that a reinstall of the OS and then a systematic installation of all third party applications will be required. Again, omit Norton and Clean My Mac.
Ciao.
>[failed] com.apple.Kerberos.renew.plist
I read that this can cause slow login. How do i fix it?
The overwhelming majority of Mac users have no need for Kerberos. I suggest you contact the MIT development team and determine exactly how to uninstall it.
For most Mac applications, deleting a plist will essentially reset that particular feature. That may be the case with Kerberos but I cannot guarantee that since I have no experience with that application.
Ciao.
Sanvestro wrote:
>[failed] com.apple.Kerberos.renew.plist
I read that this can cause slow login. How do i fix it?
Found this at MacRumors:
"Fixed Kerberos by deleting the file com.apple.Kerberos.renew.plist
"
if you are looking for a better way to deactivate the service:
sudo launchctl unload -w /System/Library/LaunchAgents/com.apple.Kerberos.renew.plist
it might happen that when you just delete a file out of this directory, the corresponding agent does not get startet even after you put it back (i had this problem with com.apple.SystemUIServer.plist).
be very careful when deleting files from this directory
OGELTHORPE wrote:
For most Mac applications, deleting a plist will essentially reset that particular feature.
True for a plist that is a preference file, but this one is a System Launch Agent which is a much different thing. Rarely a good idea to delete items in /System/Library/ especially with apple provided software.
Mac keeps freezing
