DelCynthia

Level 1 (0 points)

Q: my itunes stopped working. How can I fix this ?

Please Help

Posted on Jun 19, 2013 11:15 AM

I have this question too

Q: my itunes stopped working. How can I fix this ?

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by matt00,

matt00 Jun 21, 2013 12:06 PM in response to DelCynthia
Level 5 (4,015 points)

Jun 21, 2013 12:06 PM in response to DelCynthia

Hello DelCynthia,

Thanks for the question. I have included two separate articles about troubleshooting unresponsiveness with iTunes based on your operating system:

iTunes for Windows XP: Troubleshooting unexpected quits, freezes, or launch issues
http://support.apple.com/kb/TS1421

iTunes for Windows Vista or Windows 7: Troubleshooting unexpected quits, freezes, or launch issues
http://support.apple.com/kb/TS1717

Thanks,

Matt M.
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