HT1600: Apple TV (1st generation): How to update Apple TV software

Learn about Apple TV (1st generation): How to update Apple TV software

MJFeely

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Q: Apple TV update freeze

My Apple TV has frozen during an update. What next?

iMac, OS X Mountain Lion (10.8.1)

Posted on Jun 19, 2013 2:25 PM

I have this question too

Q: Apple TV update freeze

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Helpful answers

by brenden dv,

brenden dv Jun 21, 2013 1:48 PM in response to MJFeely
Community Specialists

Jun 21, 2013 1:48 PM in response to MJFeely

Hi MJFeely,

If your Apple TV has frozen during an update and remains unresponsive even after restarting and powercycling it, you may want to try a Restore. The following articles may be helpful:

Apple TV (2nd and 3rd generation): How to restart your Apple TV
http://support.apple.com/kb/ht3180

Apple TV (2nd and 3rd generation): Restoring your Apple TV
http://support.apple.com/kb/ht4367

Cheers,
- Brenden
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