problem with back up
when i try and back up my iphone 4 it always says it is disconnected and it is not. why is this happening?
iPhone 4, iOS 6.1.3
Unfortunately nobody will know why this is happening. You need to do a few troubleshooting steps to isolate the cause of the issue. Follow one of the articles below based on what you are using.
Windows:
http://support.apple.com/kb/TS1538
Mac:
http://support.apple.com/kb/ts1591
Hope this helps🙂