AirPlay error (-15000)

Hey elementdude92

If you are having issues with AirPlay, I found an article that talks about that specific error that will be of help to resolve the issue.

Error -3256 or -15000 when streaming to AirPort Express base stations using iTunes

http://support.apple.com/kb/ts2278

Thanks for using Apple Support Communities.

Regards,

-Norm G.

I tried this and it did not help.....

Error -3256 or -15000 when streaming to AirPort Express base stations using iTunes

http://support.apple.com/kb/ts2278

I downloaded Airfoil and it worked to stream to my speaker.

http://rogueamoeba.com/airfoil/mac/

Nothing else seemed to help. I even reinstalled itunes 10 but no help there either.

elementdude92

I have a similar setup the an intermittent occurance of the "An error occurred while connecting to the AirPlay device “AirPort Express”. An unknown error occurred (-15000).". I have not yet determined the cause, but I do have a fix that has worked for me each time the error occures.

This solution is provided without warranty and you use it at your own risk! It does require some basic Unix/Linux commandline skills.

Do the following on the system hosting/running iTunes:

Open a terminal and at the prompt type: ifconfig (you may have to type sudo ifconfig)

You should see output similar to this:

system:~$ ifconfig

lo0: flags=8049<UP,LOOPBACK,RUNNING,MULTICAST> mtu 16384

options=3<RXCSUM,TXCSUM>

inet6 [removed be me for security]lo0 prefixlen 64 scopeid 0x1

inet 127.0.0.1 netmask 0xff000000

inet6 ::1 prefixlen 128

gif0: flags=8010<POINTOPOINT,MULTICAST> mtu 1280

stf0: flags=0<> mtu 1280

en0: flags=8863<UP,BROADCAST,SMART,RUNNING,SIMPLEX,MULTICAST> mtu 1500

options=2b<RXCSUM,TXCSUM,VLAN_HWTAGGING,TSO4>

ether [removed be me for security]

inet6 [removed be me for security]en0 prefixlen 64 scopeid 0x4

inet [removed be me for security] netmask 0xffffff00 broadcast [removed be me for security]

media: autoselect (1000baseT <full-duplex,flow-control>)

status: active

en1: flags=8823<UP,BROADCAST,SMART,SIMPLEX,MULTICAST> mtu 1500

ether [removed be me for security]

media: autoselect (<unknown type>)

status: inactive

fw0: flags=8863<UP,BROADCAST,SMART,RUNNING,SIMPLEX,MULTICAST> mtu 4078

lladdr [removed be me for security]

media: autoselect <full-duplex>

status: inactive

p2p0: flags=8802<BROADCAST,SIMPLEX,MULTICAST> mtu 2304

ether [removed be me for security]

media: autoselect

status: inactive

utun0: flags=8051<UP,POINTOPOINT,RUNNING,MULTICAST> mtu 1380

inet6 [removed be me for security]utun0 prefixlen 64 scopeid 0x8

inet6 [removed be me for security] prefixlen 64

Your first active network interface should be en0. If you have more than one network interface configured you might also have an en1, etc. Basically anything that has an IP address is an active interface.

In my case I have one active interface en0. I fixed the problem by running the following command "sudo ifconfig en0 down" - this will shut down the interface and effectively KILL ALL active and stale connection associated with it.

next I did a "sudo ifconfig en0 up" - turns the interface back on - if your using DHCP you will aquire an IP address or you pick up the a statis IP address if that is how you've configured your network preferences.

You can run the commands on each configured network interface to "reset" it; this procedure should work. I'd love to hear about your (or anybody elses) experience using this solution.

--Jonathan

PS: the links to Apple Support Articles, although still active, are no longer updated by Apple. I have found that these particular articles were not helpful.

I have this problem as well. Every time iTunes opens up, I get the message An error occurred while connecting to the AirPlay device “AirPort Express”. An unknown error occurred (-15000)."

I have to clear the message or restart iTunes in order to use AirPlay. It's really inconvenient.

The suggestions given have not worked.

a1000faces:

Thank you for mentioning the iTunes restart: "I have to clear the message or restart iTunes in order to use AirPlay. It's really inconvenient."

Clearing the message did nothing for me either, but I found that starting and stopping the network interface(s) in conjunction with an iTunes restart did do the trick. On review of my previous solution and in light of your experience the process should have read:

Stop/close iTunes

Stop network

Rerstart network

Restart iTunes

*An additional step that may be needed is to deselect your airplay device and select the computer, then re-select the air play device.

Time consuming and cumbersome in the extreme (to your point!).

Thanks ! I was going insane with that issue - but that solved it !!

If turning off ipv6 was all it took to fix the problem, maybe the previous settings of the AirPort Express ensured that it never encountered an IPv6 address. If that was the case, the following solution that keeps ipv6 available might have worked:

1. hard reset the AirPort Express (unplug power cord, paper clip in the tiny hole while reconnectung to power).
2. remove the AirPort Express from the network (use AirPort Utility.
3. add the AirPort Express back to the network with AirPlay enabled (use AirPort Utility).

Hi Larry,

Your tip helped me to get rid of Airplay error message -15007 !

All I did was to unplug power and replug again...

Mike