Bella wang stickers app duplicating previous pastes along with new one

Question

Level 1

8 points

Bella wang stickers app duplicating previous pastes along with new one

I'm having issues with the Bella Wang app Stickers. When I copy a sticker then paste.....it will paste previous pastes along with the new paste.....and seems to be happening with all copy and pastes now...deleted the app for now until I get a fix or at least an explanation as to why it is happening....once deleted,it all stopped in other apps and messaging......only happening in messaging tho....don't get it..........

iPhone 4S, iOS 6.0.1, Didn't seem to be an issue till 6.0

Posted on Jun 20, 2013 5:03 AM

Reply

Answer 1

sterling r

Community Specialist

Jun 22, 2013 9:52 AM in response to bbitfrompa

Hello bbitfrompa,

I recommend this iPhone Troubleshooting Assistant for the issue https://www.apple.com/support/iphone/assistant/application/#section_1.

You have alread deleted the app and that is one of the troubleshooting steps. The next step after that would be to re install the app, and retest. Sometimes the app just needs to be re installed.

einstall app

After removing an app from your iPhone, use these steps to reinstall it.

Open the App Store on iPhone and locate the app to reinstall. If you previously purchased the app, tap Purchased to find it quickly, then tap the install button.

If prompted, enter your iTunes Store account information.

After the app is installed, check to see if your issue is resolved.

If you are still having an issue with your app, try the following options:

Visit the website of the app's developer for more information. This is listed on the app's information page in the App Store.

Cheers,

Sterling

Reply

Answer 2

bbitfrompa Author

Level 1

8 points

Jun 22, 2013 12:38 PM in response to sterling r

Back atcha Sterling

Thank you so much for your reply,although it doesn't help much as I tried that and oddly enough

It not only copied the last sticker but the one BEFORE I deleted the app to begin with.....I will try the

App developer for more info....it's really odd because myself and two others have the exact same problem

Thanks again for takin the time to respond

Reply

Answer 3

sterling r

Community Specialist

Jun 25, 2013 11:58 AM in response to bbitfrompa

No problem! 😀

Reply

Answer 4

bbitfrompa Author

Level 1

8 points

Jul 20, 2013 5:38 AM in response to bbitfrompa

Well...a month later....no reply from developer....sad...good app...but no response..don't get why they won't support this app....deleted....and will not buy future apps from this developer....

Reply

Answer 5

Egor46

Level 1

8 points

Aug 31, 2013 9:18 AM in response to bbitfrompa

I'm having the same problem. Plus, here are mor issues:

1. The app called Animated Characters but they are not moving and that's what animated means to me

2. No landscape mode

3. Support does not exist. Their Twitter profile is listed everywhere as a support site but you can't even follow that profile.

4. The app bugs you from the very first opening to rate it (now can I rate it if I'm just trying to open it to check it out for the first time after I downloaded it?!.. ) and then bugs the **** out of you with all the popup offers saying that the paid version is ads free. But if the app is full of bugs and support doesn't even exist why in the world would I want to get a paid version?..

I'm too deleting this app.

Reply