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I keep losing internet connection

I Keep losing internet connection on my refurbished macbook pro. its not my internet service provider as everyone else in the house are able to connect to the internet my dad has a mac mini and he doesnt have any problems


ive run a diagnostic and i've re-entered details and in the middle of entering details it reads that everything is connected fine.


Can someone help!


seriously regretting buying this laptop now

MacBook Pro, refurbished macbook pro

Posted on Jun 20, 2013 3:00 AM

Reply
1 reply

Jun 22, 2013 9:23 AM in response to isabeltas

Hi isabeltas!


I have a couple of article here that should be able to help you out with that issue. The first is an article about recommended settings for routers, and can be found here:


iOS and OS X: Recommended settings for Wi-Fi routers and access points

http://support.apple.com/kb/HT4199


We also have a quick assist for troubleshooting Wi-Fi issues that is available here:


Wi-Fi Quick Assist

http://support.apple.com/kb/ht1145


You may also want to see this article for even more troubleshooting steps:


Troubleshooting Wi-Fi issues in OS X Lion and Mac OS X v10.6

http://support.apple.com/kb/HT4628


Thanks for coming to the Apple Support Communities!


Regards,

Braden

I keep losing internet connection

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