Cannot download previously purchased TV shows

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Level 1

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Cannot download previously purchased TV shows

I'm running versions OS 10.6.8, iTunes 11.04, and Apple TV 5.3. I paid, downloaded, and viewed a TV show via Apple TV. Running low on hard drive space, I deleted the .m4 file found at Music > iTunes > iTunes Music > TV Shows > [TV Show] > [.m4 file].

I attempted to download the same show again, and, using the iTunes TV Shows Quick Link "Purchased", was told the episode had been "Downloaded," with no cloud icon allowing download available. Searching TV Shows for the episode, it also showed the purchase had been downloaded.

I went back to the "Purchased" Quick Link, found the downloaded episode and deleted it. I searched TV Shows again for the episode, and now have only the option to repurchase the item (in the "Purchased" Quick Link, it still shows the item as "Downloaded").

Nothing was backed up. Any ideas? Thank you.

Mac OS X (10.6.8)

Posted on Jun 20, 2013 8:38 AM

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Answer 1

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King_Penguin

Level 10

334,150 points

Jun 20, 2013 8:46 AM in response to 200motels

Do you still have it listed in the TV Shows part of your iTunes library i.e. where you would click on it to play it ? If you do then that is why it is showing as 'downloaded' in the Purchased link - iTunes is seeing that entry in your library and is assuming that you still have it somewhere, even though you may not have the actual file on your computer. Try deleting it from your library and 'downloaded' should change to the cloud symbol.

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Answer 2

200motels Author

Level 1

0 points

Jun 20, 2013 9:06 AM in response to King_Penguin

Brilliant! Thank you. I chewed up way too many hours trying to solve this, and your solution was not suggested anywhere I searched. Again, thanks. Cheers.

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