5 Replies Latest reply: Jun 20, 2013 10:29 AM by léonie
keesnoor Level 1 Level 1 (0 points)

I did a migration form my macbook to a mac mini.

aperture was preinstalled on macbook  so i do not have CD(DVD).

 

Now my version of aperture on the mini is asking every time for serie number.

 

When opened it tells my it is Unlicensed, does anyone have a solution for my problem

 

thanks in advance.


Aperture 3, OS X Mountain Lion (10.8.4)
  • 1. Re: SETUP FOR NEW SYSTEM
    léonie Level 9 Level 9 (51,805 points)

    I did a migration form my macbook to a mac mini.

    aperture was preinstalled on macbook  so i do not have CD(DVD).

    But the preinstalled version probably has a Registration number, even if it came preinstalled.

     

    Do you still have the MacBook?

    Then launch Aperture and open the "About" panel - from the main menu bar: Aperture > About Aperture.

     

    Tha panel will show you the Registration number.

     

    Write it down and enter it on your mini.

     

    Regards

    Léonie

  • 2. Re: SETUP FOR NEW SYSTEM
    keesnoor Level 1 Level 1 (0 points)

    Thanks for quick reply.

     

    I did problem still occures.

     

    regards

    Kees

  • 3. Re: SETUP FOR NEW SYSTEM
    léonie Level 9 Level 9 (51,805 points)

    Kees,

    Be sure to enter the serial number, when you are logged in from an account with Administrator priveleges - otherwise can it not be stored.

     

    Aperture is installed for all users on your mac, so the serial number is written to the system library, not the user library, and this requires read/write access for administrators. Do you enter your serial number using an administrator account?

     

    I did problem still occures.

     

    Does the mini not accept the serial number (error Wrong serial number) or is it asking over and over again on start-up?

     

    If the mini does not accept the serial number, check if you confused some letters, when you wrote the serial number down and enter it again, see: Troubleshooting Professional Application Serial Numbers

     

    If it is accepting the serial number, but forgetting it, you still may have an older ProAppSystemID file  or Aperture cannot write to the System Library.

     

    To stop Aperture asking for the serial number, first check, if you still have an old file "ProAppSystemID" in your System Library.

    • Quit Aperture.
    • Go to your MacintoshHD and open the folder "Library", then "Application Support", then "ProApps".
    • Remove the File "ProAppsSystemID" to the Desktop, if it exist and restart Aperture.
    • Reenter your serial number, hopefully for the last time.

     

    Sometimes Aperture writes this file "ProAppSystemID" to a temporary directory, when it cannot write to the Library. If the above does not work, look at the temporary directory /tmp

     

    Use the Finder's "Go" menu

     

         Go > Got to folder    and  enter /tmp into the textfield. If you see the file there, move it to its proper location.

     

    Léonie

  • 4. Re: SETUP FOR NEW SYSTEM
    keesnoor Level 1 Level 1 (0 points)

    Thanks Leonie,

     

    you are the best, did not even to reenter serial.

     

    thanks

  • 5. Re: SETUP FOR NEW SYSTEM
    léonie Level 9 Level 9 (51,805 points)

    You are welcome, Kees!