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error message in systems preferences

Hi.

I attempted to open the users & groups preference pane and got this message:


Preferences Error

could not load users & groups preference pane


Other preference panes open just fine.


Signed in as owner of my own machine.

has worked fine in the past.


any guidance would be apprecaited.

mark

iMac (21.5-inch Mid 2011), OS X Mountain Lion

Posted on Jun 20, 2013 11:20 AM

Reply
2 replies

Jun 20, 2013 3:12 PM in response to Berkeley-Brown

Launch the Console application in any of the following ways:


☞ Enter the first few letters of its name into a Spotlight search. Select it in the results (it should be at the top.)


☞ In the Finder, select Go Utilities from the menu bar, or press the key combination shift-command-U. The application is in the folder that opens.


☞ Open LaunchPad. Click Utilities, then Console in the icon grid.


Make sure the title of the Console window is All Messages. If it isn't, select All Messages from the SYSTEM LOG QUERIES menu on the left. If you don't see that menu, select

View Show Log List

from the menu bar.


Click the Clear Display icon in the toolbar. Then try the action that you're having trouble with again. Select any messages that appear in the Console window. Copy them to the Clipboard (command-C). Paste into a reply to this message (command-V).

When posting a log extract, be selective. In most cases, a few dozen lines are more than enough.

Please do not indiscriminately dump thousands of lines from the log into this discussion.

Important: Some private information, such as your name, may appear in the log. Anonymize before posting.

error message in systems preferences

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