HT201436: Visual Voicemail on your iPhone

Learn about Visual Voicemail on your iPhone
lyssie898

Q: How do I change my voicemail outgoing message?

I have an iphone 4S and I am unable to change my outgoing voicemail. Can someone help? I haven't updated to the new software yet.

iPhone 4S

Posted on Jun 20, 2013 1:26 PM

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Q: How do I change my voicemail outgoing message?

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  • Helpful answers

  • by ChrisJ4203,

    ChrisJ4203 ChrisJ4203 Jun 20, 2013 1:29 PM in response to lyssie898
    Level 9 (57,848 points)
    iPhone
    Jun 20, 2013 1:29 PM in response to lyssie898

    The software update shouldn't matter. Are you on a supported iPhone carrier that supports visual voicemail? If so, go to the voicemail tab and click on Greeting. That allows you to record your custom greeting. If you do not have visual voicemail, you need to check with the carrier, as voicemail is a carrier function.

  • by paullyoz,

    paullyoz paullyoz Jun 20, 2013 1:51 PM in response to lyssie898
    Level 1 (15 points)
    Jun 20, 2013 1:51 PM in response to lyssie898

    if voicemail is open with your carrier, tap on the voicemail icon and let the options run until you hear something about your personal options (4 for me) and i think it might be there, then record your message

  • by dakotaddd,

    dakotaddd dakotaddd Jan 8, 2015 5:01 PM in response to paullyoz
    Level 1 (0 points)
    Jan 8, 2015 5:01 PM in response to paullyoz

    can you please tell me where the VOICEMAIL icon IS??

    Thank you soooo much

    Dakota

  • by ChrisJ4203,

    ChrisJ4203 ChrisJ4203 Jan 8, 2015 7:01 PM in response to dakotaddd
    Level 9 (57,848 points)
    iPhone
    Jan 8, 2015 7:01 PM in response to dakotaddd

    The Voicemail icon is accessed by tapping on the Phone app icon. From there, you should see a number of selections on the bottom of the screen, Favorites, Recents, Contacts, Keypad and Voicemail. When you go to Voicemail, you can access your voicemail messages, delete them and in the top left of the screen, you can find the place to access your greeting, and the ability to use a default or record or review a custom greeting.

  • by Holocluck,

    Holocluck Holocluck May 19, 2016 6:08 AM in response to ChrisJ4203
    Level 1 (4 points)
    May 19, 2016 6:08 AM in response to ChrisJ4203

    I dont seem to have any options with my carrier, but I did manage to record an outgoing "Greeting" message after closing out my phone app and relaunching it.