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IPod Recognized as a digital camera

So I have an old 8gb ipod touch, and since my old computer crashed, I have reinstalled itunes on a new computer and want to sync my ipod with my new itunes, and access it through windows, but my computer is recognizing it as a digital camera, and i cannot do anything with it. I have used this troubleshooting page, with no results: http://www.apple.com/support/ipodtouch/assistant/itunes/ . I was wondering if there is another way to fix the problem. I do have mcaffee antivirus on my computer so that is most likely the problem.

iPod touch

Posted on Jun 20, 2013 2:23 PM

Reply
1 reply

Jun 20, 2013 2:25 PM in response to Jefferyfromma

First try disabling Mcaffee.

Then

Did you do everything here:

iOS: Device not recognized in iTunes for Windows

Including

Removing and Reinstalling iTunes, QuickTime, and other software components for Windows XP

or

Removing and reinstalling iTunes, QuickTime, and other software components for Windows Vista or Windows 7

New cable and different USB port?

Runs this and see if the results help with determine the cause

iTunes for Windows: Device Sync Tests

Try on another computer to help determine if computer or iPod problem

IPod Recognized as a digital camera

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