HT201318: iCloud storage upgrades and downgrades

Learn about iCloud storage upgrades and downgrades
sammiefromtx

Q: how do I get a refund for a purchase of icloud storage plan?  I purchased it 2 days ago and do not need it.

How can I get a refund for a icloud storage plan I bought 2 days ago.  It was not the problem and I do not need it.  I want a refund.

Thanks,

Sammiefromtx

iPhone 4S, iOS 6.1.3

Posted on Jun 20, 2013 2:01 PM

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Q: how do I get a refund for a purchase of icloud storage plan?  I purchased it 2 days ago and do not need it.

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  • by pvonk,

    pvonk pvonk Jun 20, 2013 2:13 PM in response to sammiefromtx
    Level 6 (13,739 points)
    Jun 20, 2013 2:13 PM in response to sammiefromtx

    Refund:

     

    If in the US, follow the link below (you must request a refund within 15 days) -

     

    https://discussions.apple.com/message/16968425#16968425

     

    it gives the USA phone number - if you don't live there you will have to find an equivalent number from the 'Contact Us' link at bottom right of this page.

     

     

    Keeping current plan, but downgrading when it ends:

     

    Settings>icloud>Storage & Backup>Change Storage Plan.  Look at downgrade options.  There you can choose the plan you want when the current one ends.