Previous 1 34 35 36 37 38 Next 916 Replies Latest reply: Feb 19, 2016 1:04 PM by bernardlim Go to original post Branched to a new discussion.
  • liudaoxianren Level 1 Level 1

    I also updated my system to Mavericks, but the " black screen" is still existing when my macbook air 2013 sleeps, I bought it on last monday on Bestbuy.

  • aSmilar Level 1 Level 1

    Just upgraded to Mavericks. I am unable to repoduce the blackout issue when I close the lid 90% as I used to do in Mountain Lion. But I am able to see new problem as follows:

     

    - Have Chrome running.

    - Make sure you are on Battery

    - Wait until the notebook sleeps

    - After less than one second hit any keyboard key.

     

    The macbook air goes into deep sleep and never wakes up you have to hard reset to wake it up.

     

    If chome is not running. This does not happen.

     

    Anyone else seeing that ?

  • Lauricio Level 1 Level 1

    @aSmilar exact same issue encountered today..

  • Apple On Probation Level 1 Level 1

    Have had a new Macbook Air for about 2 weeks now, so far doing better than the Late-2009 white Macbook-piece-of-crap I endured for 3 years...  But like everyone else here, got the mysterious black screen, both before and after installing Mavericks.  I'm thinking of exchanging it for one of the Macbook Pro Retina's.  There have been some traces of beachballing (just like the white piece of crap), and I'm thinking I'm never going to endure what I did again with that white-lie. 

  • Jasonli@apple Level 1 Level 1

    Same here

    Macbook air 11"inch mid 2013 i5 4gb Ram

     

    After update to OS X: 10.9

     

    Under MAVERICKS 10.9 (13A603) environment

     

    Black screen after power on the device.

     

    Please solve the problem quickly. Cannot turn on the Macbook.

  • Deco191 Level 1 Level 1

    Exactly the same problem here with the "waking" as soon as sleep has been initiated.

  • Deco191 Level 1 Level 1

    I talked to apple and I was told to do a SMC reset to fix this issue

  • Tristan Collins Level 1 Level 1

    There are a number of posts on here describing the same issue, I think. I've put some videos up on YouTube to show the issue I'm having with my Thunderbolt Display that I think is related. The final video is closest to some of the descriptions above.

     

    http://www.tristancollins.me/macbook-air-woes/

     

    Tristan

  • Deco191 Level 1 Level 1

    Here is my video as to what is currently going on with my Macbook Air

     

    http://www.youtube.com/watch?v=M53FTavq2Js

     

    Usually going nuts on the power button switches things back on. Not this time however.

     

    Taking it into a store within the week and demanding a replacement if the "repair" takes longer than a day. I can't spare a day with my studies at hand. It's been problematic within the first month of purchase.

  • Tristan Collins Level 1 Level 1

    Yep, that's annoying... And zapping the SMC / PRAM does nothing?

  • Deco191 Level 1 Level 1

    Done that twice in the past and it happened soon after, I'm not sure if it is common practise to SMC reset every week or so but that sounds rather backward and regressive for an expensive and "advanced" piece of equipment like this.

     

    I was hoping the Mavericks OS would clear up any software issues. Either it hasn't or the device is simply defective in which I hope to receive a functional one.

  • Deco191 Level 1 Level 1

    Confirming the black screen after waking computer right after sleep still occurrs right after a SMC reset.

  • larsbln Level 1 Level 1

    I have also this issue with my mid 2013 macbook air right after i upgraded to mavericks.

  • Mark_Walker Level 1 Level 1

    Im getting a black screen after sleep post Mavericks install on my 2099 imac.

  • Tommy_139 Level 1 Level 1

    I have the same problem. the black screen appears after waking computer right after sleep.

    It happened to me even during the installation of OS X Mavericks. I boot the computer from the recovery partition, then erase the main partition and tried to install OS X Mavericks again.

    Unfortunately as the MBA was downloading the screen got black and I had to restart the whole process. I think this mean the behavior is not related to any third party software issue.

     

    Hope this will be fixed soon.

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