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My devices all work (Airport Extreme and two Airport Express), but Airport Utility says "Device not found".

I've disconnected everything, reconnected everything (including modem), restarted, etc. Still, Airport Utility shows dead devices, EVEN THOUGH they are working just fine.


Is there an upgrade for Airport Utility for Mac desktop that I don't know about? Should I just ignore this, since everything is operational?


Thanks!

Posted on Jun 20, 2013 2:58 PM

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5 replies

Jun 21, 2013 8:58 AM in response to eedub

Thank you for providing the information. Version 6.3 of the AirPort Utility appears to require IPv6 to communicate with the base station. Be sure that you have IPv6 enabled (at least Link-local only) on your Mac.


To verify that you have IPv6 enabled: System Preferences > Network > Wi-Fi > Advanced > TCP/IP tab > Configure IPv6: Link-local only


Also note that your Mac should have an IPv6 Address assigned to it.

My devices all work (Airport Extreme and two Airport Express), but Airport Utility says "Device not found".

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