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My airport express shows a green light but I can't access the web with it and it won't accept the latest software update.

My Airport Express shows a green light but I can't access the web with it and it won't accept the latest software undate. I'm thinking I need to do a reset back to the factory settings and start over ... any thoughts?

Airport Express-OTHER

Posted on Jun 20, 2013 3:41 PM

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1 reply

Jun 21, 2013 8:09 AM in response to bickyb

bickyb wrote:


... I'm thinking I need to do a reset back to the factory settings and start over ... any thoughts?


You might, but before you do that please determine the model number of your Express: look on its case for a four digit number precedeed by the letter A.


Also, please determine the version OS X you are using, or if you intend to use an iPad / iPhone to configure the Express. On a Mac go to  > About This Mac. The OS X version appears under the big OS X icon.


Finally, the page you linked above discusses configuring a Wireless Distribution System. Is that what you already have, or need to do?

My airport express shows a green light but I can't access the web with it and it won't accept the latest software update.

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