whenever I try to connect and sync my iphone 5 with itunes i get the dialog box saying cannot connect to iphone because an unknown error occured 0xE8000065. i've done everything on the apple support page so far and nothing is working. (windows7)

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whenever I try to connect and sync my iphone 5 with itunes i get the dialog box saying cannot connect to iphone because an unknown error occured 0xE8000065. i've done everything on the apple support page so far and nothing is working. (windows7)

iPhone 5, iOS 6.1.4

Posted on Jun 20, 2013 6:24 PM

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Answer 1

Jun 20, 2013 6:33 PM in response to jakejt

did you even try a google search? its the 1st link.

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Answer 2

ckuan

Level 10

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Jun 20, 2013 6:34 PM in response to jakejt

Try this

To resolve this issue, follow the steps in iPhone, iPad, iPod touch: Unknown error containing '0xE' when connecting. If you have a Windows computer with an Intel® 5 series/3400 series chipset, you may need updates for your chipset drivers. See iTunes for Windows: Issues syncing iOS devices with P55 and related Intel Chipsets for more information.

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