nunomigl
Level 1 (0 points)

Q: OS X Lion 10.8.4 - Admin Password

Hi,

After the last OS X 10.8.4 update (maybe this is only a coincidence), i cannot log / use my account (admin).

I've tried many times with all varitions possible, and in all cases it's wrong...

what can i do to resolve this?

thanxs in advance for all the help

 

Regards

Posted on Jun 21, 2013 2:26 AM

by Linc Davis,Solvedanswer
Linc Davis Linc Davis
Level 10 (208,059 points)
Applications
A:

First, make sure caps lock is not on.

You must back up all data before continuing, unless you've already done so. If you need to back up but can't log in, ask for instructions.

If the user account is associated with an Apple ID, and you know the Apple ID password, then maybe the Apple ID can be used to reset your user account password.

Otherwise*, boot into Recovery mode. When the OS X Utilities screen appears, select

Utilities ▹ Terminal

from the menu bar. In the Terminal window, type this:

res

Press the tab key. The partial command you typed will automatically be completed to this:

resetpassword

Press return. A Reset Password window opens.

Select your boot volume ("Macintosh HD," unless you gave it a different name) if not already selected.

Select your username from the menu labeled Select the user account if not already selected.

Follow the prompts to reset the password. It's safest to choose a password that includes only the characters a-z, A-Z, and 0-9.

Select

▹ Restart

from the menu bar.

You should now be able to log in with the new password, but your Keychain will be reset (empty.) If you've forgotten the Keychain password (which is ordinarily the same as your login password), there's no way to recover it.

*Note: If you've activated FileVault, this procedure doesn't apply. Follow instead the instructions on this page:

If you forget the password and FileVault is on

Posted on Jun 21, 2013 10:01 AM

Close
nunomigl

Q: OS X Lion 10.8.4 - Admin Password

  • All replies
  • Helpful answers

  • by Linc Davis,

    Linc Davis Linc Davis Jun 21, 2013 8:09 AM in response to nunomigl
    Level 10 (208,059 points)
    Applications
    Jun 21, 2013 8:09 AM in response to nunomigl

    Does the login window shake from side to side when you enter the password?

  • by nunomigl,

    nunomigl nunomigl Jun 21, 2013 9:57 AM in response to Linc Davis
    Level 1 (0 points)
    Jun 21, 2013 9:57 AM in response to Linc Davis

    yes

  • by Linc Davis,Solvedanswer

    Linc Davis Linc Davis Jun 21, 2013 10:01 AM in response to nunomigl
    Level 10 (208,059 points)
    Applications
    Jun 21, 2013 10:01 AM in response to nunomigl

    First, make sure caps lock is not on.

    You must back up all data before continuing, unless you've already done so. If you need to back up but can't log in, ask for instructions.

    If the user account is associated with an Apple ID, and you know the Apple ID password, then maybe the Apple ID can be used to reset your user account password.

    Otherwise*, boot into Recovery mode. When the OS X Utilities screen appears, select

    Utilities ▹ Terminal

    from the menu bar. In the Terminal window, type this:

    res

    Press the tab key. The partial command you typed will automatically be completed to this:

    resetpassword

    Press return. A Reset Password window opens.

    Select your boot volume ("Macintosh HD," unless you gave it a different name) if not already selected.

    Select your username from the menu labeled Select the user account if not already selected.

    Follow the prompts to reset the password. It's safest to choose a password that includes only the characters a-z, A-Z, and 0-9.

    Select

    ▹ Restart

    from the menu bar.

    You should now be able to log in with the new password, but your Keychain will be reset (empty.) If you've forgotten the Keychain password (which is ordinarily the same as your login password), there's no way to recover it.

    *Note: If you've activated FileVault, this procedure doesn't apply. Follow instead the instructions on this page:

    If you forget the password and FileVault is on

  • by nunomigl,

    nunomigl nunomigl Jun 22, 2013 3:10 AM in response to Linc Davis
    Level 1 (0 points)
    Jun 22, 2013 3:10 AM in response to Linc Davis

    Thanxs a lot. This work for me. But I'm still thinking how i've "lost" my password... But this is something I would never known.

    Regards

  • by Garrett Bryant,

    Garrett Bryant Garrett Bryant Sep 1, 2013 12:14 PM in response to Linc Davis
    Level 1 (79 points)
    Mac OS X
    Sep 1, 2013 12:14 PM in response to Linc Davis

    So I followed your instructions, restarted and was prompted and allowed access to the Admin account, however now I am being asked for Keychain access, something called Messages Agent, etc. and no matter how many times I click cancel (because it's the old password I do not know) it just comes back. What do I do now?