Previous 1 2 Next 15 Replies Latest reply: Oct 8, 2015 8:51 AM by MarkABQ
abhishekdey82 Level 1 Level 1

Hi guys,

I am pretty new to Mac (6 days old). I am just wondering how to reset my mail app to the company settings? Any help will be appreciated...


MacBook Pro, OS X Mountain Lion (10.8.4)
Solved by abhishekdey82 on Aug 6, 2013 11:35 AM Solved
Thanks man!!! Worked like a charm... Sorry for the delay in replying!!!
Reply by Linc Davis on Jun 21, 2013 8:17 AM Helpful
Quit Mail. In the Finder, hold down the option key and select  Go ▹ Library  from the menu bar. Move the following items from the folder that opens to the Trash (some may not exist): Caches/com.apple.mailSaved Application State/com.apple.mail.savedStateApplication Support/AddressBook/MailRecents-v4.abcdmrContainers/com.apple.mailMailPreferences/com.apple.mail.plistPreferences/com.apple.mail.searchhistory.plistNote: you are not moving the Mail application. You’re moving a folder named “Mail.”
Reply by stevepo74 on Jan 1, 2014 2:07 PM Helpful
Hi there, I would also like to reset mac Mail to factory settings, but keep my folders in the left column with all the saved emails within them. Thanks!Steve

All replies

  • Linc Davis Level 10 Level 10
    expertise.desktops
    Desktops

    Quit Mail.

     

    In the Finder, hold down the option key and select

     

    Go ▹ Library

     

    from the menu bar. Move the following items from the folder that opens to the Trash (some may not exist):

    • Caches/com.apple.mail
    • Saved Application State/com.apple.mail.savedState
    • Application Support/AddressBook/MailRecents-v4.abcdmr
    • Containers/com.apple.mail
    • Mail
    • Preferences/com.apple.mail.plist
    • Preferences/com.apple.mail.searchhistory.plist

    Note: you are not moving the Mail application. You’re moving a folder named “Mail.”

  • abhishekdey82 Level 1 Level 1

    Thanks man!!! Worked like a charm... Sorry for the delay in replying!!!

  • stevepo74 Level 1 Level 1

    Hi there,

     

    I would also like to reset mac Mail to factory settings, but keep my folders in the left column with all the saved emails within them.

     

    Thanks!

    Steve

  • Eric Root Level 9 Level 9
    expertise.macosx
    Mac OS X

    Export your folders to your desktop, then import them after the reset. You may have to drag the imported messages to where you want them.

  • stevepo74 Level 1 Level 1

    I went through the steps that Linc Davis explained on June 21.  From his list of folders to remove, do you know which one contains the email messages?

  • Eric Root Level 9 Level 9
    expertise.macosx
    Mac OS X

    The e-mail messages are stored in your user library/Mail/V2.

  • Marius69004 Level 1 Level 1

    Thanks a lot from France.

     

    I only found and trashed the following files :

     

    > MailRecents-v4.abcdmr

    > com.apple.mail

    > Mail

     

    And my previous e-mails have been downloaded from my Gmail account. Perfect.

     

    Thanks again !

  • gregh3838 Level 1 Level 1

    Yes, thanks Linc, it saved me.  Your the best.

    Cheers

  • williamisted Level 1 Level 1

    I followed these instructions but Mail wouldn't let me re-add the email account, Settings > Internet Accounts and unchecking, rechecking Mail had no affect. However, removing all the previous Mail accounts completely and re-adding them has gotten Mail working like new.

  • Eric Root Level 9 Level 9
    expertise.macosx
    Mac OS X

    You might want to consider starting a new discussion. Since this one is marked solved, less people are likely to look at it. You can link to this one.


  • olli.vdl Level 1 Level 1

    Linc, Thanks for this, it's not the first time you have been of indirect help to me and many others I assume.

     

    This one tip was needed to get rid of a very nasty and persistent state of Mail, after a series of beta Yosemite previews and consequent updates. At one given moment the mail app must have had a tiny thingie nuked leaving it in an unusable state. No addition of an account was possible, not accounts that were set up in SysPrefs / Internet accounts were being loaded.

    I now have my main bug resolved. Not really a bug, as another user account on the same machine had no problems, so I considered this to be a state of bad luck for the given account.

    Cheers!

  • JayTee2312 Level 1 Level 1

    Thank you,

    this is the same on Yosemite, now I can start Mail again and reenter my Mailaccounts.

  • BiancaMontoya Level 1 Level 1

    Thank you. My Mark up feature wasn't working anymore so now it does. Thank you! Bianca

  • EBOY3232 Level 1 Level 1

    Just installed the 10.11 beta, everything works great EXCEPT Mail...its pretty useless...When open my entire system comes to a crawl...when I finally manage  to close it, everything returns to normal....any tips?

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