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Question: How to reset mail to factory settings.

Hi guys,

I am pretty new to Mac (6 days old). I am just wondering how to reset my mail app to the company settings? Any help will be appreciated...

MacBook Pro, OS X Mountain Lion (10.8.4)

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Answer:

Thanks man!!! Worked like a charm... Sorry for the delay in replying!!! 🙂

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Question marked as Helpful

Jun 21, 2013 8:17 AM in response to abhishekdey82 In response to abhishekdey82

Quit Mail.


In the Finder, hold down the option key and select


Go ▹ Library


from the menu bar. Move the following items from the folder that opens to the Trash (some may not exist):

  • Caches/com.apple.mail
  • Saved Application State/com.apple.mail.savedState
  • Application Support/AddressBook/MailRecents-v4.abcdmr
  • Containers/com.apple.mail
  • Mail
  • Preferences/com.apple.mail.plist
  • Preferences/com.apple.mail.searchhistory.plist

Note: you are not moving the Mail application. You’re moving a folder named “Mail.”

Question marked as Helpful

Oct 8, 2015 8:51 AM in response to Linc Davis In response to Linc Davis

Would the below response still work for El Capitan 10.11 and Mail Version 9.0 for reseting Apple Mail?

Reply Helpfulby Linc Davis on Jun 21, 2013 8:17 AM


Quit Mail.


In the Finder, hold down the option key and select


Go ▹ Library


from the menu bar. Move the following items from the folder that opens to the Trash (some may not exist):


  • Caches/com.apple.mail
  • Saved Application State/com.apple.mail.savedState
  • Application Support/AddressBook/MailRecents-v4.abcdmr
  • Containers/com.apple.mail
  • Mail
  • Preferences/com.apple.mail.plist
  • Preferences/com.apple.mail.searchhistory.plist


Note: you are not moving the Mail application. You’re moving a folder named “Mail.”

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Question marked as Helpful

Jun 21, 2013 8:17 AM in response to abhishekdey82 In response to abhishekdey82

Quit Mail.


In the Finder, hold down the option key and select


Go ▹ Library


from the menu bar. Move the following items from the folder that opens to the Trash (some may not exist):

  • Caches/com.apple.mail
  • Saved Application State/com.apple.mail.savedState
  • Application Support/AddressBook/MailRecents-v4.abcdmr
  • Containers/com.apple.mail
  • Mail
  • Preferences/com.apple.mail.plist
  • Preferences/com.apple.mail.searchhistory.plist

Note: you are not moving the Mail application. You’re moving a folder named “Mail.”

Jun 21, 2013 8:17 AM

Reply Helpful (25)

Aug 19, 2014 1:28 AM in response to Linc Davis In response to Linc Davis

I followed these instructions but Mail wouldn't let me re-add the email account, Settings > Internet Accounts and unchecking, rechecking Mail had no affect. However, removing all the previous Mail accounts completely and re-adding them has gotten Mail working like new.

Aug 19, 2014 1:28 AM

Reply Helpful

Feb 12, 2015 12:39 PM in response to Linc Davis In response to Linc Davis

Linc, Thanks for this, it's not the first time you have been of indirect help to me and many others I assume.


This one tip was needed to get rid of a very nasty and persistent state of Mail, after a series of beta Yosemite previews and consequent updates. At one given moment the mail app must have had a tiny thingie nuked leaving it in an unusable state. No addition of an account was possible, not accounts that were set up in SysPrefs / Internet accounts were being loaded.

I now have my main bug resolved. Not really a bug, as another user account on the same machine had no problems, so I considered this to be a state of bad luck for the given account.

Cheers!

Feb 12, 2015 12:39 PM

Reply Helpful
Question marked as Helpful

Oct 8, 2015 8:51 AM in response to Linc Davis In response to Linc Davis

Would the below response still work for El Capitan 10.11 and Mail Version 9.0 for reseting Apple Mail?

Reply Helpfulby Linc Davis on Jun 21, 2013 8:17 AM


Quit Mail.


In the Finder, hold down the option key and select


Go ▹ Library


from the menu bar. Move the following items from the folder that opens to the Trash (some may not exist):


  • Caches/com.apple.mail
  • Saved Application State/com.apple.mail.savedState
  • Application Support/AddressBook/MailRecents-v4.abcdmr
  • Containers/com.apple.mail
  • Mail
  • Preferences/com.apple.mail.plist
  • Preferences/com.apple.mail.searchhistory.plist


Note: you are not moving the Mail application. You’re moving a folder named “Mail.”

Oct 8, 2015 8:51 AM

Reply Helpful (7)
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Question: How to reset mail to factory settings.