friarnige

Q: App Store featured and top chart items are blank

When i go to the App Store I can see purchased items, can update current apps and see Genius items but when i go to Featured tab and Top Chart these are both blank?

iPad, iOS 6.1.4, app store

Posted on Jun 21, 2013 12:44 AM

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Q: App Store featured and top chart items are blank

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  • by judysings,

    judysings judysings Jun 23, 2013 10:32 AM in response to friarnige
    Community Specialists
    Jun 23, 2013 10:32 AM in response to friarnige

    Hi friarnige,

     

    I would suggest logging out of the iTunes store on your iPhone, closing all apps, and restarting the iPhone to address this issue.

     

    Sign Out of App Store

     

    Settings > iTunes & App Stores

    Tap on your Apple ID

    Tap Sign Out

     

    Close All Apps

     

    iOS: Force an app to close

     

    1. From the Home screen, click the Home button twice.
    2. Tap and hold on the app.
    3. When it starts to jiggle, tap the red dot with the minus sign to close it.
    4. Double-click the Home button and try opening the app again.

    For more information, see iOS: Understanding multitasking.

    * It's typically unnecessary to force an application to close. You can access all recently used apps by double-clicking the Home button, but these apps are not necessarily open.

     

     

    iPhone, iPad, iPod touch: Turning off and on (restarting) and resetting

     

    Restarting your device

    1. Press and hold the Sleep/Wake button for a few seconds until the red "slide to power off" slider appears, and then slide the slider.
    2. Press and hold the Sleep/Wake button until the Apple logo appears.

     

    If these steps do not resolve the issue, please refer to this article for more information:

     

    Can't connect to the iTunes Store

     

     

    I hope this information helps ....

    Have a great day!

     

     

    - Judy