Should there be a packing slip when returning an Iphone by post? (UK)

I'm returning a broken iphone by post I've recieved the box and addressed pack, but I'm just wondering if they send a packing slip to return as well? Like so they know the phonne is mine.


Just scared that I could have not seen it and thrown in the bin by mistake.


If someone who has done this recently can confirm this it would be great. Dont wan;t my phone getting lost.

iPhone 4, iOS 6.1.4

Posted on Jun 21, 2013 3:54 AM

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1 reply

Jun 21, 2013 4:12 AM in response to TomDefyingLife

As long as Apple sent you the box, you're good. You should have to just peel off the top layer and it will have the prepaid label for sending it back to Apple. (that's how it works in the USA)


This is the US FedEx delivery I got. Your phone is associated with the delivery information all over the box.

Plus, the department it goes to they check all the phones recieved. When Apple recieves your phone, they check the serial number with the list of open cases and then take it to the proper repair department.



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Should there be a packing slip when returning an Iphone by post? (UK)

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