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how can i restore ipod

My ipod nano 5th generation has its tendency to not show up in my itunes window. HOw can i restore it to factory settings. I know i will loose my music which isn't a problem. plz help.

iPod nano, Windows 7

Posted on Jun 21, 2013 4:24 PM

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1 reply

Jun 24, 2013 7:02 AM in response to ladybugg9803

Hello ladybugg9803,



Thanks for the question. I understand you are having issues with your iPod nano (5th generation) appearing in iTunes. The following article outlines potential resolutions:


iPod: Appears in Windows but not in iTunes

http://support.apple.com/kb/TS1363


To restore your iPod, it will need to be displayed in iTunes. You can attempt to place it into disk mode, which is the last step of the troubleshooting assistant:


Putting iPod into Disk Mode

http://support.apple.com/kb/HT1363



Thanks,


Matt M.

how can i restore ipod

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