I have a Brother MFC-J4610DW and can't get it to print from my 2012 iMac over my lan.

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Level 1

8 points

I have a Brother MFC-J4610DW and can't get it to print from my 2012 iMac over my lan.

I have a Brother MFC-J4610DW and can't get it to print from my 2012 iMac over my lan. It works with the macbook pro and iPad. The dialog box states "Setting up 'BrotherMFC-J4610..." Unable to communicate." I worked with the AppleCare guy for a couple of hours. We got it to print via USB but when we switched to ethernet hook up via Time Capsule it won't communicate or install the printer.

iMac, Mac OS X (10.6.8)

Posted on Jun 21, 2013 4:58 PM

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Answer 1

greg sahli

Level 7

25,508 points

Jun 24, 2013 9:16 AM in response to JoJoSpahr

Try two things (separately, trying to add the printer in Print & Scan/fax prefs after each):

Reset the printing system:

http://support.apple.com/kb/ht1341

Reset the router - power it off for 15 secs, then back on. Some routers cause these kinds of errors - not recognizing devices are present.

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