somehow "clean my mac" is imbedded somewhere in my computer

Question

Level 1

6 points

somehow "clean my mac" is imbedded somewhere in my computer

while on a bit torrent site "clean my mac" would pop up. I did NOT download it, yet I get pop-up messages like "your trash has Xgb in it, do you want Clean My Mac to empty it?" Even if I choose YES, nothing happens. It is getting more frequent and usually the same message or variations of it. I can't find the app anywhere by spotlight or in system prefs. Where is this devious little devil hiding and how do I remove it?

Thanks, Barry

iMac OSX 10.8.4

iMac, OS X Mountain Lion (10.8.1), iPad Retina, iPhone 4s, MacBook Pro

Posted on Jun 21, 2013 6:19 PM

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Answer 1

AnaMusic

Level 9

57,562 points

Jun 21, 2013 6:21 PM in response to bwr248

Try here... > How to remove CleanMyMac

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Answer 2

Allan Jones

Level 9

68,690 points

Jun 21, 2013 6:57 PM in response to bwr248

Bit torrent sites have been fingered as causing a lot of unhappy issues.

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Answer 3

andyBall_uk

Level 7

20,516 points

Jun 21, 2013 8:54 PM in response to bwr248

since it's on certain sites - that sounds like targeted advertising, rather than an installed application...

If say, Find any File can't locate an app with the criteria Name : Contains : Clean, then you almost certainly don't have it.

The likes of Ghostery or Adblock or Glimmerblocker may help with preventing the pop-ups.

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Answer 4

storyer

Level 1

24 points

Jun 25, 2013 1:35 AM in response to bwr248

Hi,

I'm really sorry for that issue happened to you. However if you are getting those pop-up messages - it means that you have CleanMyMac installed on your Mac as that's a Mac OS X push messages, same like other apps are using those.

You can disable those warnings in System Preferences --> Notifications. Just locate there CleanMyMac in the list and it's Helper Tool (real-time monitoring module) and uncheck notification checkboxes.

If you'll face any issues you can always contact MacPaw Customer support so they can help you with that case.

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Answer 5

bwr248 Author

Level 1

6 points

Jun 26, 2013 1:15 PM in response to storyer

FANTASTIC! that did it. These forums are great for questions I can't seem to answer. You have save me a lot of frustration. Thank you.

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