TS4079: Get help with Siri
Learn about Get help with Siri
Q: Siri Problems
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Jun 21, 2013 6:33 PMby AnaMusic,About Siri...
http://support.apple.com/kb/HT4992
Troubleshooting Siri
http://support.apple.com/kb/TS4079
Try This First...
Close All Open Apps... Perform a Reset... Try again...
Reset ( No Data will be Lost )
Press and hold the Sleep/Wake button and the Home button at the same time for at least ten seconds, until the Apple logo appears. Release the Buttons.
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Jun 21, 2013 6:46 PMby AnaMusic,Did you also Close all open Apps... if not, do so and try the Reset again.
If you did.. see the Troubleshooting Link...
From that Link...
Ensure that your device is connected to the Internet
Siri works by sending your requests to Apple servers. Because of this, Siri sends information such as your voice input, contacts, and location (if you have Location Services turned on) to Apple to process your requests.
For Siri to work, your device must be connected to the Internet using cellular data or Wi-Fi.
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Jun 21, 2013 6:56 PMby AnaMusic,The Basic Troubleshooting Steps are:
Restart... Reset... Restore from Backup... Restore as New...
Restart / Reset
http://support.apple.com/kb/ht1430
Backing up, Updating and Restoring
http://support.apple.com/kb/HT1414
If you try all these steps and you still have issues...
Then a Visit to an Apple Store or AASP (Authorized Apple Service Provider) is the Next Step...
Be sure to make an appointment first...
