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Restore SSD from scratch? Only 32Kb visible

Hi, community! Need help!


One day my Macbook Air 2012 stuck and I restarted (after 4s) with power button. Got error -60003D.


After I managed to start macbook from external drive I got this about native internal SSD:


Capacity: 33 KB (32,768 bytes)

Model: SandForce{200026BB}

Revision: 306ABBR0

Serial Number: 1

Native Command Queuing: Yes

Queue Depth: 32

Removable Media: No

Detachable Drive: No

BSD Name: disk0

Medium Type: Solid State

TRIM Support: No

Partition Map Type: Unknown

S.M.A.R.T. status: Not Supported


(should be 128Gb)


Sorry, If this problem is too obvious and I miss it in search.

I'm really miss my tiny comfortable macbook. 🙂

Thanks in advance for your help!

MacBook Air, OS X Mountain Lion (10.8.4), 4Gb / 128Gb

Posted on Jun 21, 2013 10:46 PM

Reply
39 replies

Sep 29, 2013 1:30 AM in response to macuserinj

Here's an update to my previous message of 11-Sep-2013 04:57, re a dead 11" 2012 MBA.


My MBA was still under warranty so I sent it to Apple to get fixed. Here in Japan the turnaround for getting macs fixed is usually just 3 or 4 days. However, this time it took two weeks because of a lack of parts.


Anyway, the SSD was replaced and thanks to a Time Machine backup I am back to where I was before the MBA died on me.

Sep 29, 2013 2:39 PM in response to AntonMaloff

At the Apple store I went to in the UK, they replaced my machine. It was the second time in six months that my computer had gone in for repair and it had taken two weeks to replace the Logic Board last time when they told me it would take five days. The person I talked to didn't know that there wouldn't be any hard drives in stock (I told her there wouldn't be, it was a big problem) and I told her I couldn't wait two weeks again (I run my own business). She vanished to go order one in for me, saying she would order me one in from a nearby store so it would be fixed quickly. She couldn't find anything nearby and it would take more than two weeks to get a new drive in. She vanished for even longer and came back saying there was a load of paperwork to fill out, but I was going to get a new machine. I was so happy with that, I was scared I wasn't going to have my machine for weeks. The reason for the replacement on my form/reciept is 'Constrained Part'. I've just got to call Apple Care tomorrow to get my extended warranty transfered over to my new machine.

Oct 18, 2013 6:13 PM in response to AntonMaloff

Hola les comento algo Apple a lanzado un programa de sustitucion de unidades MacBook Air de Flash (disco duro) la cual si tu equipo es comprado en las clausulas espuesta por Apple va ser reparado totalmente gratis, para verificar eso lleven su equipo a un Servicio Técnico de Apple para mayor informacion.

Hi I comment something Apple has launched a program of substitution Flash MacBook Air units (hard drive) that if your team is bought by Apple nswer clauses will be repaired for free, to verify that carried his team to a Technical Service Apple for more information.


😀🙂

Oct 23, 2013 3:08 AM in response to AntonMaloff

Hi,


I have the same system output for the SSD as the original poster, AntonMaloff. Because I'm using an USB portable hard drive to boot up the Macbook Air which I bought when it first announced (June, 2012), I'm unable to install the SSD Firmware Update 1.1. The installer states that this computer does not need this update.


I'm assuming that because the startup disk is not an Apple hardware, the update cannot detect the SSD hardware. Or my SSD has already dead, it is unable to detect it. Am I right?


Because this Macbook Air has out of warranty (SSD was broken on July 2013, exactly 13 months after the purchase), does anyone know I'm eligible for a free SSD replacement?


I'm afraid that the Apple representative cannot understand me over the phone because of my speech disability, so I would like to try on the support forum.


Please help. Thanks!


Update: Here is the full system report of SSD for my Macbook Air in case there are some differences from AntonMaloff. Thanks.


Intel 7 Series Chipset:


Vendor: Intel

Product: 7 Series Chipset

Link Speed: 6 Gigabit

Negotiated Link Speed: 3 Gigabit

Description: AHCI Version 1.30 Supported


SandForce{200026BB}:


Capacity: 33 KB (32,768 bytes)

Model: SandForce{200026BB}

Revision: 306ABBR0

Serial Number: 1

Native Command Queuing: Yes

Queue Depth: 32

Removable Media: No

Detachable Drive: No

BSD Name: disk0

Medium Type: Solid State

TRIM Support: No

Partition Map Type: Unknown

S.M.A.R.T. status: Not Supported

Restore SSD from scratch? Only 32Kb visible

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