AntonMaloff

Q: Restore SSD from scratch? Only 32Kb visible

Hi, community! Need help!

 

One day my Macbook Air 2012 stuck and I restarted (after 4s) with power button. Got error -60003D.

 

After I managed to start macbook from external drive I got this about native internal SSD:

 

Capacity:          33 KB (32,768 bytes)

  Model:          SandForce{200026BB}                    

  Revision:          306ABBR0

  Serial Number:          1

  Native Command Queuing:          Yes

  Queue Depth:          32

  Removable Media:          No

  Detachable Drive:          No

  BSD Name:          disk0

  Medium Type:          Solid State

  TRIM Support:          No

  Partition Map Type:          Unknown

  S.M.A.R.T. status:          Not Supported

 

(should be 128Gb)

 

Sorry, If this problem is too obvious and I miss it in search.

I'm really miss my tiny comfortable macbook.

Thanks in advance for your help!

MacBook Air, OS X Mountain Lion (10.8.4), 4Gb / 128Gb

Posted on Jun 21, 2013 10:46 PM

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Q: Restore SSD from scratch? Only 32Kb visible

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  • by macuserinj,

    macuserinj macuserinj Sep 11, 2013 4:57 AM in response to AntonMaloff
    Level 1 (0 points)
    Sep 11, 2013 4:57 AM in response to AntonMaloff

    Hello Anton,

     

    Did you get your MBA fixed?

     

    I now have the same problem with my 11' 2012 MBA. I was surfing the net, and it just froze. When I restarted I got the folder icon with a question mark. I then started up from a USB drive. Neither Disk Utility nor TechTool Pro 6 on this USB drive could find the 128 GB SSD.

     

    I then ran System Information, and like Anton I got the same 'odd' info re the SATA:

     

    Capacity:33 KB (32,768 bytes)
      Model:SandForce{200026BB}                
      Revision:306ABBR0
      Serial Number:1
      Native Command Queuing:Yes
      Queue Depth:32
      Removable Media:No
      Detachable Drive:No
      BSD Name:disk0
      Medium Type:Solid State
      TRIM Support:No
      Partition Map Type:Unknown
      S.M.A.R.T. status:Not Supported

     

    The MBA is still under warranty, so will phone Apple tomorrow.

  • by philbur.net,

    philbur.net philbur.net Sep 11, 2013 1:08 PM in response to AntonMaloff
    Level 1 (0 points)
    Sep 11, 2013 1:08 PM in response to AntonMaloff

    Exactly the same problem here, purchased August 2012, failed September 2013.

     

    Very dissapointed in what I thought was a top class piece of hardware.

  • by Max Morella,

    Max Morella Max Morella Sep 13, 2013 5:15 AM in response to philbur.net
    Level 1 (0 points)
    Sep 13, 2013 5:15 AM in response to philbur.net

    I have exactly the same problem, with those exact same dates.

  • by m_tavassoli,

    m_tavassoli m_tavassoli Sep 14, 2013 2:35 PM in response to AntonMaloff
    Level 1 (0 points)
    Sep 14, 2013 2:35 PM in response to AntonMaloff

    I have the same problem!

    Mine is also Mid-2012 MBA 13" with 120Gb toshiba ssd. It crashed two months after warranty deadline!

    I was at apple store two weeks ago. I still can't believe that the repair cost is about 570 euros. I am schoked and I don't know what to do. I am still exploring other options like OWC ssd, ....

    Before buying MBA I always thought that quality of the apple products is sth else. At leastI expected when they see that such thing happens widely to Toshiba ssd, they should act on that positively, not to lose any customer!

    I am very disappointed. Well, I am happy it happened before I would go and buy iphone 5S.

  • by bongzki_02,

    bongzki_02 bongzki_02 Sep 15, 2013 12:05 AM in response to AntonMaloff
    Level 3 (625 points)
    Sep 15, 2013 12:05 AM in response to AntonMaloff

    MBA mid-2012 also crashed after 1 yr and 1 month. Luckily Apple extended the warranty. But don't know how long it will take to repair due parts are not available.

  • by OsakaNyan,

    OsakaNyan OsakaNyan Sep 15, 2013 2:28 AM in response to AntonMaloff
    Level 1 (0 points)
    Sep 15, 2013 2:28 AM in response to AntonMaloff

    Hello all! I have macbook air 11 2012. Today its happened. Blink grey folder with question mark. SSD 32kb visible by gparted live usb. "Create partition table" does not working. Now i write from ubuntu live usb.

  • by bongzki_02,

    bongzki_02 bongzki_02 Sep 15, 2013 2:57 AM in response to OsakaNyan
    Level 3 (625 points)
    Sep 15, 2013 2:57 AM in response to OsakaNyan

    Apparently, Mid-2012 MBA seems to be affected by this defect. And in most cases, it happens after its first yr. I suggest you visit Apple Service Center to have it checked. If your SSD indeed has crashed, then you cannot retrieve any files anymore and I hope you made a back up. The repair is by replacement of SSD, which is very expensive. I hope yours is still under warranty. If it is just a few months beyond warranty, I advise you to call Apple to request for warranty extension. Goodluck.

  • by bobhurree,

    bobhurree bobhurree Sep 16, 2013 1:38 PM in response to AntonMaloff
    Level 1 (0 points)
    Sep 16, 2013 1:38 PM in response to AntonMaloff

    I got the same issue today on my 13' MBA Mid-2012 purchased December 2012

    Was working when it just freezed and restarted with the question mark folder that appeared and when check with Disk Utility, SSD of 32k only in list.

    Fortunately still on warranty but had to left it in store.

  • by mardish1,

    mardish1 mardish1 Sep 22, 2013 12:40 PM in response to AntonMaloff
    Level 1 (0 points)
    Sep 22, 2013 12:40 PM in response to AntonMaloff

    I'm experiencing the same problem as everyone else. MBA 13" purchased June 2012, SSD started showing signs of decay last night and by this morning a reinstall failed and booting into Mac OSX from a USB drive shows the 33kb.

  • by m_tavassoli,

    m_tavassoli m_tavassoli Sep 22, 2013 12:44 PM in response to AntonMaloff
    Level 1 (0 points)
    Sep 22, 2013 12:44 PM in response to AntonMaloff

    It has been two weeks that I am using owc ssd 240GB. It seems to be fine. Let's see how long it survives ... .

  • by quangdx-asobitech,

    quangdx-asobitech quangdx-asobitech Sep 22, 2013 5:16 PM in response to AntonMaloff
    Level 1 (0 points)
    Sep 22, 2013 5:16 PM in response to AntonMaloff

    Happened to me as well,

    1 year 3 months of ownership, thankfully I have Applecare.
    I made a video showing my work around as I wait for the replacement part to arrive.

     

    http://www.youtube.com/watch?v=X6LEykaS7Iw

     

    starting to wonder if it's linked to the pulled firmware upgrade.

  • by AntonMaloff,

    AntonMaloff AntonMaloff Sep 23, 2013 5:16 AM in response to AntonMaloff
    Level 1 (0 points)
    Sep 23, 2013 5:16 AM in response to AntonMaloff

    Still no solution. Looks like there is firmware for Samsung edition avaliable, but non for Toshiba.

    People with warranty, how Apple support handle with that? Changing to new ssd or restoring old one?

  • by macuserinj,

    macuserinj macuserinj Sep 29, 2013 1:30 AM in response to macuserinj
    Level 1 (0 points)
    Sep 29, 2013 1:30 AM in response to macuserinj

    Here's an update to my previous message of 11-Sep-2013 04:57, re a dead 11" 2012 MBA.

     

    My MBA was still under warranty so I sent it to Apple to get fixed. Here in Japan the turnaround for getting macs fixed is usually just 3 or 4 days. However, this time it took two weeks because of a lack of parts.

     

    Anyway, the SSD was replaced and thanks to a Time Machine backup I am back to where I was before the MBA died on me.

  • by PlotinusVeritas,

    PlotinusVeritas PlotinusVeritas Sep 29, 2013 2:13 AM in response to macuserinj
    Level 6 (14,811 points)
    Sep 29, 2013 2:13 AM in response to macuserinj

    Your SSD controller failed on your Toshiba SSD, i.e. the SSD processor or "data bus"

     

    The Toshiba SSD used at that time the sandforce controller.

     

    Since processor and SSD is all one single unit,  it is the entire SSD module that has failed and need be replaced.

     

     

     

    Macbook Air 2012 SSD, ......storage chips on right, SandForce controller on left

     

     

    screenshot_291.jpg

     

     

     

     

     

    macuserinj  

    I then ran System Information, and like Anton I got the same 'odd' info

     

     

    Its not "odd" 32KB is the size of the SSD Sandforce controller.

     

    its all that your disk utility can read, the capacity of the controller ONLY.

  • by Zanki,

    Zanki Zanki Sep 29, 2013 2:39 PM in response to AntonMaloff
    Level 1 (34 points)
    Notebooks
    Sep 29, 2013 2:39 PM in response to AntonMaloff

    At the Apple store I went to in the UK, they replaced my machine. It was the second time in six months that my computer had gone in for repair and it had taken two weeks to replace the Logic Board last time when they told me it would take five days. The person I talked to didn't know that there wouldn't be any hard drives in stock (I told her there wouldn't be, it was a big problem) and I told her I couldn't wait two weeks again (I run my own business). She vanished to go order one in for me, saying she would order me one in from a nearby store so it would be fixed quickly. She couldn't find anything nearby and it would take more than two weeks to get a new drive in. She vanished for even longer and came back saying there was a load of paperwork to fill out, but I was going to get a new machine. I was so happy with that, I was scared I wasn't going to have my machine for weeks. The reason for the replacement on my form/reciept is 'Constrained Part'. I've just got to call Apple Care tomorrow to get my extended warranty transfered over to my new machine.

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