I am trying to restore my iphone 3 I backed up to icloud and it tells me on the computer it is restored but the phone is still just hanging ou with a picture of a cord connecting to an itune symbol? help

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I am trying to restore my iphone 3 I backed up to icloud and it tells me on the computer it is restored but the phone is still just hanging ou with a picture of a cord connecting to an itune symbol? help

iPhone 3GS, 8g

Posted on Jun 21, 2013 10:47 PM

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Answer 1

CarlAVII

Community Specialist

Jun 24, 2013 7:45 AM in response to Bethandfive

Hello Bethandfive,

You may need to restore the iPhone while it is in what's called 'recovery mode.'

iOS: Unable to update or restore

http://support.apple.com/kb/HT1808

Notes:

In certain situations, an iPhone, iPad, or iPod touch will automatically go into recovery mode after an update or restore issue. If your device is already in recovery mode, you can attempt to restore using iTunes.

Cheers,

Allen

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