HT201592: Redeem digital copies of DVDs or Blu-rays in iTunes on a Mac or PC

Learn about Redeem digital copies of DVDs or Blu-rays in iTunes on a Mac or PC
ryanhunt14
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Q: I get the message "Make sure your computers date is set correctly and that it accepts cookies from the iTunes Store" and need further help please?

I'm trying to import a digital copy from DVDs I have purchased into itunes.

 

I've followed all the instructions and help available online I can and trying several different films in my collection.  I followed one through Fox help and they gave me a new redemption code just in case, still no joy.

 

The link from the message just takes me to the Apple support homepage and not to more detailed information.

 

Has anyone else managed to resolve this please?

iTunes, Windows Vista

Posted on Jun 22, 2013 1:55 AM

by ryanhunt14,Solvedanswer
ryanhunt14 ryanhunt14
Level 1 (0 points)
A:

Ok, so I just worked out that itunes communicates through your browser so it's a cookie in the browser not PC direct that fixes this.  Bit of a convoluted route but for me it was IE>Internet setting>privacy>sites, then allow all activity from apple.com/itunes.

Posted on Jun 22, 2013 2:48 AM

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ryanhunt14

Q: I get the message "Make sure your computers date is set correctly and that it accepts cookies from the iTunes Store" and need furt ... more

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  • by ryanhunt14,Solvedanswer

    ryanhunt14 ryanhunt14 Jun 22, 2013 2:48 AM in response to ryanhunt14
    Level 1 (0 points)
    Jun 22, 2013 2:48 AM in response to ryanhunt14

    Ok, so I just worked out that itunes communicates through your browser so it's a cookie in the browser not PC direct that fixes this.  Bit of a convoluted route but for me it was IE>Internet setting>privacy>sites, then allow all activity from apple.com/itunes.