I cannot get my mouse to move around on the screen. It is stuck in the upper left hand corner of the screen.
iMac (27-inch Mid 2011)
Hi angie153,
Welcome to the Support Communities!
The article below may be able to help you with this issue.
Click on the link below to see more details and screenshots.
I've quoted some helpful highlights for you:
Intel-based Macs: Resetting the System Management Controller (SMC)
Power
The computer doesn't respond to the power button when pressed.
A portable Mac doesn't appear to respond properly when you close or open the lid.
The computer sleeps or shuts down unexpectedly.
The battery does not appear to be charging properly.
The MagSafe power adaptor LED doesn't appear to indicate the correct activity.
- Shut down the computer.
- Plug in the MagSafe power adapter to a power source, connecting it to the Mac if its not already connected.
- On the built-in keyboard, press the (left side) Shift-Control-Option keys and the power button at the same time.
- Release all the keys and the power button at the same time.
- Press the power button to turn on the computer.
Note: The LED on the MagSafe power adapter may change states or temporarily turn off when you reset the SMC.
Another troubleshooting step would be to reset the PRAM as well:About NVRAM and PRAM
- Shut down your Mac.
- Locate the following keys on the keyboard: Command (⌘), Option, P, and R. You will need to hold these keys down simultaneously in step 4.
- Turn on the computer.
- Press and hold the Command-Option-P-R keys before the gray screen appears.
- Hold the keys down until the computer restarts and you hear the startup sound for the second time.
- Release the keys.
You can read more details by clicking on the two links above, but these would be two good troubleshooting steps to try.
Cheers,
Judy
The mouse arrow stays in the upper left hand corner of the screen. The right and left buttons work,but the arrow will not move
