HT203528: Get help using iCloud Mail

Learn about Get help using iCloud Mail
wahran1

Q: i loss my iphone5

Dear Team

 

i loss my iphone5 in dubai before 5days,i check find my iphone but no device,

 

please i need to gave me location

 

Regards abdel

Posted on Jun 22, 2013 6:04 AM

Close

Q: i loss my iphone5

  • All replies
  • Helpful answers

  • by pvonk,Solvedanswer

    pvonk pvonk Jun 22, 2013 8:13 AM in response to wahran1
    Level 6 (13,739 points)
    Jun 22, 2013 8:13 AM in response to wahran1

    If you activated the Find My iPhone service (in Settings>icloud), and if the device's batteries still have a charge, the device is not turned off and has not been reset and is connected to wifi, then you can try to track it.  Using a computer, log into icloud.com and look at the Find My iPhone page.  On a device, invoke the Find My iPhone app (get it for free at the itunes app store) and log into the icloud account.

     

    If the device is listed as "offline", then one of the requirements listed above is not met (like being connected to wifi, or if the device was stolen and the thief reset it).