wgore2003
Level 1 (0 points)

Q: Not connecting to w-fi

Bought an iPad mini yesterday got it set up..took forever to connect to wi-fi but it finally did.

Now today it won't connect at all. Other devices are all connected to Internet but this mini isn't connecting at all.

Any suggestions as to why not?

iPad, iOS 6.1.3

Posted on Jun 22, 2013 11:35 AM

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wgore2003

Q: Not connecting to w-fi

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  • by Allen A,

    Allen A Allen A Jun 24, 2013 12:45 PM in response to wgore2003
    Community Specialists
    Jun 24, 2013 12:45 PM in response to wgore2003

    Hello wgore2003,

     

     

    There are a number of things that I'd recommend trying in order to get your iPad Mini connected to your WiFi network.

     

    1. Be sure that you are in range of your Wi-Fi router (access point).
    2. Tap Settings > Wi-Fi and turn Wi-Fi off and then on again.
    3. Confirm that your Wi-Fi router and Cable or DSL modem are connected to power, turned on, and indicate that they are connected to the Internet.
      • If not, refer to your network administrator or ISP for assistance.
    4. Restart your iOS device.
    5. Tap Settings > Wi-Fi and locate the Wi-Fi network to which you are connected. Then tap chevron.png and Forget this Network. Try to connect to your desired Wi-Fi network again.
      • Note: You will need to enter your Wi-Fi password again if your desired network requires one.
    6. Turn your Wi-Fi router off and then on again2. If your ISP also provides cable or phone service, check with them before attempting this step to avoid interruption of service.
    7. Update your device to the latest version of software.
    8. Update your Wi-Fi router to the latest firmware2.
      • For AirPort Base Stations, see this article for information about firmware updates.

     

    Unable to connect to a Wi-Fi network

    • Verify that you are attempting to connect your desired Wi-Fi network.
    • Make sure you are entering your Wi-Fi password correctly.
      • Passwords may be case sensitive and may contain numbers or special characters.
    • Reset network settings by tapping Settings > General > Reset > Reset Network Settings.
      • Note: This will reset all network settings including: previously connected Wi-Fi networks and passwords, recently used Bluetooth accessories, VPN and APN settings.

     

    iOS: Troubleshooting Wi-Fi networks and connections

    http://support.apple.com/kb/TS1398

     

     

    Best regards,

    Allen