Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

Aperture Software

I have Aperture, version 2.1.4. I migrated data from my old iMac to a brand new Mac Pro. When opening Aperture, I was prompted to enter the serial number, but it is not recognized. Why?

Posted on Jun 22, 2013 1:31 PM

Reply
3 replies

Jun 22, 2013 3:12 PM in response to Carlos Esquivel

The serial number is accurate (checked several times), but it is still not recognized.

Does Aperture give an error message - serial number invalid? Or does it simply prompt over and over again for the serial number?

Did you enter the serial number from an admin account?

I have Aperture, version 2.1.4. I migrated data from my old iMac to a brand new Mac Pro.

Try to reinstall Aperture from your original disks. Pro Applications do not migrate well. If that does not sove it, contact Apple for a replacement serial number, see:

Apple - Support - Pro Applications - Serial Numbers

Use your Support ID as proof of purchase.


But better do not post the ID here, this is a public forum.


Léonie

Aperture Software

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple ID.