I keep getting an "unknown error -42408 message and it won't let me buy music?
I keep getting an "unknown error-42408" message when I try to buy music - it then tells me to try again later, which I have done.
iPod nano, Windows Vista
User profile for user:
CarlAVII
User level:
Community Specialist
Hello suesq75,
This error message indicates that there are one or more components of iTunes that are missing or damaged. Reinstalling iTunes should resolve the issue.
iTunes: "Error 42408" or "Error 42404" after upgrading to iTunes 9.0.3
http://support.apple.com/kb/TS3258
Symptoms
If your iTunes is missing resources or encountering software conflicts, error -42404 or -42408 may appear when authenticating or downloading from the iTunes Store.
Resolution
Update to the latest version of iTunes.
You can download the latest version of iTunes here.
Note: iTunes 9.2.1 is the highest iTunes version available for Mac OS X v10.4. iTunes 10.6.3 is the highest iTunes version available for Mac OS X v10.5.
Cheers,
Allen