3 Replies Latest reply: Jun 22, 2013 4:42 PM by Dggolfer
Dggolfer Level 1 (0 points)

I can't get my orientation to automatically switch from portrait to landscape and vice versa.  I have checked to make sure the orientation is not locked.

  • Philly_Phan Level 6 (13,236 points)

    The side switch is the key.  Depending on your settings, it may affect the mute or it may affect the rotation lock.  Whichever function it supports, the other function is performed by a "soft switch."  This support article from Apple provides detail.



    In case you're wondering, here is the history.  Originally, the mechanical switch affected only the rotation lock and the mute was a software switch elsewhere.  In IOS-3, it was changed to be the mute switch and the rotation lock became a software switch.  This was done to ensure consistency among IOS devices.  Unfortunately, a large quantity of users complained loudly, alleging that they turned the rotation lock on and off several times every hour and the convenience of the mechanical switch is essential.  In IOS-4, Apple bowed to the whiners and made the switch function selectable and now we're stuck with a mess.

  • poikkeus1 Level 4 (1,300 points)
  • Dggolfer Level 1 (0 points)

    Thank you.  What helped was the troubleshooting link.  I cleared my browsing history and cleared the cookies, which sped up my Ipad and appears to have solved the problem!