OlDirty
Level 1 (0 points)

Q: Heavy restore issue "Waiting for iPhone..." in iTunes

Hello,

first some info about my system:

OS X 10.9

iTunes 10.0.4

iPhone 4 16GB

tried different USB ports und cables

 

The iPhone went off while normally running and can´t be turned on again since then.

My MacBook Pro/iTunes recognizes the iPhone only when being in DFU-Mode.

When selecting the newest FW by Alt-clicking "Restore" iTunes starts extracting and Preparing the iPhone for restore, but than it´s stuck at waiting for iPhone...

The connection seems to get lost, so I reconnect it by entering DFU Mode again, iTunes regnoizes the iPhone but than shows "Waiting for iPhone..." again. On second try it finishes with Error "4014". If I don´t make use of this little trick, iTunes cancels the process after 3-8minutes and says Error "4005".

That´s basically it.

Hopefuly anybody here can help. You are my last hope regarding this issue, although I´m not a complete newby to iPhone problems.

Thanks and kind regards

iPhone 4, iOS 6.1.3, OS X 10.9

Posted on Jun 23, 2013 5:25 AM

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OlDirty

Q: Heavy restore issue "Waiting for iPhone..." in iTunes

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  • Helpful answers

  • by Templeton Peck,

    Templeton Peck Templeton Peck Jun 23, 2013 5:58 AM in response to OlDirty
    Level 9 (62,070 points)
    Jun 23, 2013 5:58 AM in response to OlDirty

    OS 10.9 is beta software that is only available to registered developer only.  Since you have it, you must be a developer so you need post your question on the developer forums as no support will be given for it on these forums, as by posting on these forums you are no doubt violating your NDA.

     

    If you are not a developer then you obtained 10.9 from an illegitiamate source and are not entitled to any support.

  • by OlDirty,

    OlDirty OlDirty Jun 23, 2013 6:11 AM in response to Templeton Peck
    Level 1 (0 points)
    Jun 23, 2013 6:11 AM in response to Templeton Peck

    Sorry, of course it's 10.8. My mistake. As far as I always make all the updates of OS X, I thought for a moment I already have 10.9. Didn't know it's just available for developers yet

    So, back to my problem... :)

    Btw. it´s iTunes 11.0.4, not 10...

  • by OlDirty,

    OlDirty OlDirty Jun 23, 2013 7:49 AM in response to OlDirty
    Level 1 (0 points)
    Jun 23, 2013 7:49 AM in response to OlDirty

    Some additional Info: After the bar under "Preparing iPhone for restore" is full, it disconnects (can hear the sound) but doesn´t connect again...

  • by MattRubi,

    MattRubi MattRubi Jun 26, 2013 4:21 PM in response to OlDirty
    Level 1 (0 points)
    Jun 26, 2013 4:21 PM in response to OlDirty

    I'm having the same issue with "The iphone could not be restored, unknown error 4005"

  • by Applegeek007,

    Applegeek007 Applegeek007 Sep 22, 2013 12:02 PM in response to MattRubi
    Level 1 (0 points)
    Sep 22, 2013 12:02 PM in response to MattRubi

    try with different computer and cable...

  • by Andre Luis,

    Andre Luis Andre Luis Nov 4, 2013 6:28 PM in response to OlDirty
    Level 1 (0 points)
    Nov 4, 2013 6:28 PM in response to OlDirty

    Hi!

     

    I Have the same issue or very similar with an iPhone 4 GSM. I have tried all sorts of troubleshooting(edit Hosts file, uninstall iTunes, turn off or uninstall antivirus/firewall, run diagnostics, change USB port, run iTunes as Admin). Diagnostics run "OK". I have Win7 instead of Mac. The iphone was never jailbroken.

     

    The iPhone was charging when got stuck in "apple and usb screen". Tried to restore a million times without success. Windows recognize iPhone and I put it on DFU. When restore is in process, it says "waiting for iPhone" and then the connection seems to get lost(maks the tipical sound) but iTunes tries again and then it passes this fase and the message changes to "Preparing iPhone for restore" and it gets stuck like this for ~8min, and it finally ends in error 4013. I looked through LOG files and the last steps are:

     

    [03:11:04.0248] <Recovery Mode Device 0E703DE8>: Recovery mode succeeded

    [03:11:04.0248] Finished Recovery Restore Phase: Successful

    [03:26:05.0529] Recovery mode device disconnected

    [03:26:05.0529] Device removed when in state Restoring, moving device to transition state

    [03:26:05.0529] Changing state from 'Restoring' to 'Transitioning'

    [03:26:05.0529] Creating timer to monitor transition

    [03:26:15.0112] Restore completed, status:4013
    [03:26:15.0112] Failure Description:
    [03:26:15.0112] Depth:0 Error:Unexpected device state 'Recovery' expected 'RestoreOS'

     

    Piece of knowledge: at first I was receiving error 1394 in an earlier stage - what happened was that I was using firmware 6.1.3. When I started using 7.0.3 I passed through that point.

     

    Can anyone please help me?

     

    Regards,

     

    Andre Pasqualin

  • by Andre Luis,

    Andre Luis Andre Luis Nov 4, 2013 6:40 PM in response to Andre Luis
    Level 1 (0 points)
    Nov 4, 2013 6:40 PM in response to Andre Luis

    forgot to mention, I tried Google DNS also...

  • by lstd0t,

    lstd0t lstd0t Feb 21, 2014 11:24 AM in response to OlDirty
    Level 1 (0 points)
    Feb 21, 2014 11:24 AM in response to OlDirty

    had the same problem with my 4s ... the only way to fix it was to disconnect the battery for 1 min ( carefull if u still have warranty )

  • by AureaGenus,

    AureaGenus AureaGenus Mar 10, 2014 3:20 PM in response to OlDirty
    Level 1 (4 points)
    iPod
    Mar 10, 2014 3:20 PM in response to OlDirty

    iTunes wiped out both my iPhone 5S and iPad 4 because of this problem when I update them to 7.1. Do I have to do such things every time I update my iDevices? It also happened for 7.0.6 update. Really frustrated...