1 Reply Latest reply: Jun 23, 2013 6:10 AM by mende1
davidmarshall75 Level 1 Level 1 (0 points)

I followed the steps to a "T".  I am the Admin user on my Mac so I should be allowed to do everything.

1.  I've been told about dragging to the desktop and then putting my files into my HD.  Doesn't work

2.  I've been told to check the organize folder after resetting my preferred location for storage.  Doesn't work

3.  I've Put all of my iTunes media back onto my harddrive and tried to re-store it to my EXT HD.  Doesn't work and now my hard drive is so full that I can't even save a document.


HELP ME PLEASE because I also use my Macbook Pro for Music recording and processing and not having space is going to cause a metaphorical "Going Postal."


Thanks for any constructive help besides saying I'm SOL



MacBook Pro with Retina display, OS X Mountain Lion (10.8)
  • mende1 Level 10 Level 10 (90,715 points)

    Welcome to Apple Support Communities


    The external drive is formatted in NTFS. OS X can't write in NTFS disks.


    You have different options, but the easiest is to install an application ilke Paragon NTFS. This app will allow you to copy your iTunes library to your external drive.


    Another option is to format your external drive in a format that a PC and a Mac can write in. In this case, you can format it in exFAT or FAT32, and I suggest you FAT32 because I doubt you have files bigger than 4 GB in your iTunes library. If you have them, you will have to use exFAT, and you will have to format the external drive on a PC