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can't connect to my wi fi ,internet wi fi is turned on but can't connect it to Ipod touch.when i touch network brings me to dhcp page not sure what to do on that page. older itouch

cannot connect to home wi fi with ipod touch , its an older touch that I received from grandson . in the house he had used my home wi fi . he had gotten a newer one. not sure what i am doing wrong . network is showing when i tap onto it it brings me to ip address page not to where I would put in password

iPod touch

Posted on Jun 23, 2013 6:26 AM

Reply
1 reply

Jun 23, 2013 6:28 AM in response to lmacneil41

Does the iPod connect to other networks?

Does the iPod see the network?

Any error messages?

Do other devices now connect?

Did the iPod connect before?

Try the following to rule out a software problem:

- Reset the iOS device. Nothing will be lost

Reset iOS device: Hold down the On/Off button and the Home button at the same time for at

least ten seconds, until the Apple logo appears.

- Power off and then back on the router

- Reset network settings: Settings>General>Reset>Reset Network Settings

- iOS: Troubleshooting Wi-Fi networks and connections

- Wi-Fi: Unable to connect to an 802.11n Wi-Fi network

- iOS: Recommended settings for Wi-Fi routers and access points

- Restore from backup. See:

iOS: How to back up

- Restore to factory settings/new iOS device.

If still problem make an appointment at the Genius Bar of an Apple store since it appears you have a hardware problem.

Apple Retail Store - Genius Bar

can't connect to my wi fi ,internet wi fi is turned on but can't connect it to Ipod touch.when i touch network brings me to dhcp page not sure what to do on that page. older itouch

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